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Jassim Al Hamqan, site supervisor

Jassim Al Hamqan

site supervisor·Carrefour - Saudi Arabia

Saudi Arabia

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 1 years, 5 months

site supervisor

May 2018 - September 2019

Carrefour - Saudi Arabia

Dammam, Saudi Arabia

May 2018 - September 2019

My objectives was to evaluation each salesman work and give each one tasks that fits his/her ability and skills.
Organize the section to attract the customers which led to a double sales for the section

Company industry:
Trading & Commodity Trading
Job role:
Sales

customer service officer

October 2018 - August 2019

Carrefour - Saudi Arabia

Dammam, Saudi Arabia

October 2018 - August 2019

Dealing with customer concerns whether with concern of the service, needs or suggestion.
I was also in charge of after sale which customer tend to when having issue with their electronic goods whether it's mobility or home appliances.
One team member of customers meeting which is the main goal of implementing it is to hear the customer voice and allow him to suggest to complain about the service, goods or any other suggestion or complain they have in mind. Moreover, we do our best to improve our services to satisfy customers

Company industry:
Trading & Commodity Trading
Job role:
Customer Service and Call Center

Education

Missouri Southern State University

December 2017

December 2017

Bachelor's degree, Industrial Engineering

United States

GPA (point): 2.81 out of 4

GPA (point): 2.81 out of 4

Missouri Southern State University

December 2017

December 2017

Diploma, Manufacturing

United States

GPA (point): 2.8 out of 4

GPA (point): 2.8 out of 4

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
Minitab
Intermediate
Minitab
Intermediate
Ms Office
Expert
Ms Office
Expert
CALIBRATION
Intermediate
CALIBRATION
Intermediate
CNC
Intermediate
CNC
Intermediate
Mastercam
Intermediate
Mastercam
Intermediate
Autodesk Inventor
Intermediate
Autodesk Inventor
Intermediate
Design Expert
Intermediate
Design Expert
Intermediate
Solidworks
Intermediate
Solidworks
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
NEBOSH HSW
Oct 2019
CIEH SAFETY
Oct 2019
FIRE SAFETY
Oct 2019
OSHA
Aug 2019

Hobbies and interests

Sports
Gaining new skills