front office executive
Ramee group of hotels
Total years of experience :9 years, 4 Months
Front Office
Check in Check out
Coordination
Reservations
Guest Relations
Handling Situation
Providing timely responses
Taking decisions in absence of Front Office Manager
Taking trainings of staff
Handle Cashering and Foreign Exchange
Providing solutions to guest complaints
Checking next day arrivals and in case any VIP moment informing all departments for the same.
Assigning duties
Making duty roaster
Handling online channels and channel manager.
Controlling hotel rooms inventory
Executing team leadership
Helps in achieving the targets at the end of month
Maintaining Log Book, Hot Log Sheet, Checklist.
Doing Night Audits and Making night reports.
Front Office
Front Office
Front Office
MBA
BBA
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