JOHN OMBAGI

MARKETER at ABC BANK KENYA

• March 2015 to January 2016

Credit appraisal for unsecured loans - SME customers.
•Account opening for corporate companies and individuals to increase the book volume.
•Customer service and giving valuable feedback from our clients about our services.
•Creating awareness about the existence of the Bank and its core services

SENIOR ADMINISRATION at 2013: DYNCORP INTERNATIONAL (LOGCAPIV)

• August 2012 to December 2012

Complete all the transportation movement requests in safe manner
•Mission oriented and capable of meeting deadlines in missions involving operations, with regard to Safety and adherence to
•Conduct pre-task safety and hazard analysis at the job site before commencement of every task in order to prevent accidents.
•Making order for the finished goods from the store.
•Updating the manager / supervisor on the necessary materials that are of need and doing documentation.
•Making follow ups on the orders made/ constantly updating records of the goods received and goods dispatched.
•Making arrangements of transportation of staffs who are going on leave .

Team Leader at Upper Hill Standard Chartered Bank

• January 2010 to January 2011

Supervisor at Caltex

• Mexico
• January 2004 to January 2005

Team Coordinator at East African Packaging Industries Ltd

• January 2000 to January 2003

BUSINESS CO-ORDINATOR at JANUARY 2018 NICESTAYHOMES INTERNATIONAL -REAL ESTATE

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Customer service at FEBRUARY 2016 BARCLAYS BANK KENYA

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Credit appraisal for unsecured loans to scheme companies
•Account opening for corporate companies and individuals to increase the book volume.

Direct Sales Representative at 2009 : Standard Chartered Bank NBOs- Koinange

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Performance coaching/management i.e. with the group of five NBOs
•Setting goals objective for the teams
•Motivating NBOs and encouraging them to achieve
•Recruiting coaching and staffing of new NBOs in the team
•Making sure that members attend trainings and coaching organized by the group
•Ensuring that the team adhere to the group code of conduct

area manager

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Attending customer grievances in terms of complains and quoting of prices
•Looking for the market for finished products-submitting accurate and informative reports
•Establishing the quality and quantity that is on the ground for documentation
•Creation of demand for the finished goods and services.

area marketing manager at Caltex

• Mexico
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Managing and developing customers services agents
•Conducting orientation and induction activities for new employees particularly with regards to developing customer’s service.
•Setting up incentives for customer service staff on product awareness to ensure maximum selling is fully achieved
•Conducting the customer satisfactory index research and