Sales Associate
Katrina Sweets & Confectionery
Total years of experience :7 years, 6 Months
* Selling and dealing with different nationalities.
* Preparing cakes, pastries of customer orders such as;
walk-in, online order.
* Preparing and dispatched online order from
Deliveroo, Zomato, Career and Noon online order.
face dealing, selling and build a positive relationship
* Merchandise and check the quality of pastries,
cakes, and bakery food products.
* Operate the cash register and credit card machine
as per the customer payment method.
* Handling customer feedback and complaint to
maintain the quality of company profile.
Prepare our team daily schedule.
* Doing daily inventory.
* Maintain the FIFO First in First out/Merchandise.
* Doing daily report opening and closing report.
* Make an order and maintain the stock of the store.
Advance English
* Basic Arabic
* Tagalog (Mother
Tongue)
Maintaining a positive, empathetic and professional
attitude toward customers at all times.
* Responding promptly to customer inquiries.
* Communicating with customers through various
channels.
* Acknowledging and resolving customer complaints.
* Knowing our products inside and out so that you can
answer questions.
* Processing orders, forms, applications, and requests.
* Keeping records of customer interactions, transactions,
comments and complaints.
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