Logistics Coordinator cum Inventory Data Controller
Greencross
Total years of experience :6 years, 2 Months
• Monitored operations of third party provider to ensure high accuracy in inventory, efficient execution for timely and complete dispatched of deliveries and continuous improvement
• Immediately addressed internal and external concerns
• Closely worked with finance in conducting inventory counts and reconciliation activities
• Checked service providers billing for submission to Finance
• Analyzed and resolved work problems, assisted colleagues in resolving work problem
• Monitored and tracked arrivals of shipments/trucks from in transit to satellite Depot
• Timely submit a weekly and monthly reports to Supervisor and Manager
• Developed more accurate way of picking
• Helped increased about 30% of inventory in term on accuracy of the service providers
• Established system that track stock discrepancy from in-transit site
• Analyzed system variances, matched daily transactions, conducted cycle counts and performed system inventory adjustments
• Helped colleagues in analyzing system inventory variances
• Accurately encoded daily inbound and outbound transaction to the system
• Welcomed customers with high level of hospitality and answered calls, emails and inquiries
• Accepted cargo/parcel, money remittances and processed cash withdrawals.
• Regularly submitted required daily sales report to Management
• Entertained claims and complaints of the customer w/ appropriate action
• Processed bills payments (Credit cards, Water and Electric Bill, Loan, Government remittances)
• Welcomed customers with warmth smile upon arrival in the office and offered juices or water for their convenient
• Increased the sales from 1 to 3 tickets sold per day to 10 to 12 tickets a day for 1st month
• Offered preferable ticket fare that entitled to their budget
• Reserved client’s airline ticket or rebooked and cancelled per customer’s requests
• Advertised promotional airfares to loyal customers via text messages
• Established strong relation and exceptional service to clients to attract more loyal customer
• Answered emails, inquiries, calls and resolved customer’s complaints
• Handled/ followed up on account’s receivables and collectibles