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Dr KABIRU USMAN, Acting Chief Operating Officer (COO)

Dr KABIRU USMAN

Acting Chief Operating Officer (COO)·Ray Homes Limited,

Nigeria

Higher diploma, technology management

Work experience

Total years of experience: 18 years, 0 months

Acting Chief Operating Officer (COO)

March 2021 - Present

Ray Homes Limited,

Abuja, Nigeria

March 2021 - Present

• Direct operational departments across the organisation, aligning process improvements with
company-wide strategic objectives.
• Strengthen stakeholder relationships with partners, investors, and clients, improving retention
and collaboration outcomes.
• Lead cross-functional teams to enhance workflow efficiency, resource allocation, and service
delivery standards.
Company industry:
Real Estate
Job role:
Manufacturing

Head, Estate & Marketing

January 2021 - Present

Ray Homes Limited,

Qatar

January 2021 - Present

• Design and execute marketing campaigns that strengthen brand visibility and drive property
sales performance.
• Coordinate end-to-end estate development activities, from planning through client handover.
• Manage client relationships and market positioning to support sustained business growth.
Company industry:
Real Estate

Estate and Sales Director

October 2019 - Present

Ray Homes Limited

Abuja, Nigeria

I found this job using Bayt.com

October 2019 - Present

Sole responsibilities for real estate investment on both commercial and residential advisory. As well as training on marketing and salesmanship
Company industry:
Real Estate
Job role:
Marketing and PR

Executive Secretary

June 2020 - January 2021

Oxford International Limited,

Abuja, Nigeria •Remote

June 2020 - January 2021

• Managed executive schedules, correspondence, and documentation systems to support senior
leadership.
• Implemented workflow improvements that increased administrative efficiency and
communication accuracy.
Company industry:
Real Estate
Job role:
Secretarial

Managing Director

January 2020 - January 2021

KB & Z Consultant

Abuja, Nigeria •Hybrid

January 2020 - January 2021

• Delivered leadership, communication, and customer support training programmes to
corporate clients.
• Advised organisations on hiring and recruitment strategy to strengthen workforce quality.
Company industry:
Management Consulting
Job role:
Management

Facility Officer

March 2012 - March 2019

Urban Shelter Limited

Abuja, Nigeria

March 2012 - March 2019

Settings target to achieved my goals, collection of revenue increase on weekly base from 50 per cent to 85 percent. ensuring all debtors paid their service charge as at when due. one of my greatest achievement was when i sold 5 bungalows with the total estimate of 150m within two months
Company industry:
Facilities & Property Management
Job role:
Management

Facility Officer

February 2012 - March 2018

Urban Shelter Facilities Management Company,

Abuja, Nigeria

February 2012 - March 2018

• Managed facility operations, maintenance planning, and vendor coordination across estate
properties.
Company industry:
Facilities & Property Management
Job role:
Administration

Estate & Marketing Supervisor

January 2008 - January 2012

Urban Shelter Limited,

Abuja, Nigeria

January 2008 - January 2012

• Supervised estate marketing operations and supported client acquisition and relationship
management.
Company industry:
Real Estate
Job role:
Marketing and PR

Education

national Centre for technology management

January 2018

January 2018

Higher diploma, technology management

Nigeria

GPA (rating): Good

GPA (rating): Good

Projects & Academic Achievements – Technology Management National Centre for Technology Management – Abuja Centre Conducted research on innovation strategies and technology adoption in real estate development Analyzed emerging trends in prop-tech and their impact on property investment and management Carried out case studies on urban development patterns within Abuja Metropolitan area Developed strategic frameworks for integrating innovation into real estate project delivery Evaluated the role of data, digital tools, and process optimization in improving development outcomes Participated in research discussions and presentations on technology-driven economic growth Applied project management and analytical tools in solving real-world development challenges Strengthened skills in policy analysis, innovation systems, and technology commercialization Successfully researched and defended a thesis on: “Innovation in Real Estate Development: A Case Study of Abuja Metropolitan” Key Achievement: Demonstrated strong capacity to integrate technology management principles with real estate development, enhancing efficiency, sustainability, and investment performance

national centre for technology Management

January 2018

January 2018

Higher diploma, Technology Management

Nigeria

Federal Polytechnic Nasarawa

January 2012

January 2012

Higher diploma, Estate Management

Nigeria

Federal Polytechnic Nasarawa

January 2008

January 2008

Diploma, Estate Management

Nigeria

Skills

Marketing ROI

Expert

Customer Service Management

Expert

Real Estate Education

Expert

Negotiating Contracts

Expert

Real Estate

Expert

Ability to read and write

Expert

very fast leaning and respond to any training

Expert

Good in working with microsoft windows application

Expert

planning

Expert

negotiation

Expert

problem solving

Expert

Business Development

Expert

Management

Expert

Microsoft Office

Intermediate

Sales

Expert

Marketing

Expert

Sales Representatives

Expert

Customer Service

Expert

Real Estate

Expert

Teamwork

Expert

Administration

Expert

Digital Marketing

Expert

Marketing Strategy

Expert

Human Resources

Expert

Good in dispute resolution and business negotiations

Expert

Team Management

Expert

Leadership

Expert

Customer Care

Expert

Training

Expert

Microsoft Excel

Intermediate

good leadership qualities

Expert

Communication

Expert

Building Strong Teams

Expert

COMPLEX PROBLEM SOLVING

Intermediate

EXECUTIVE LEADERSHIP

Intermediate

MARKETING STRATEGIES

Intermediate

OPERATING SYSTEMS

Intermediate

OPERATIONS MANAGEMENT

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

PROPERTY MANAGEMENT

Intermediate

Communications

Expert

Social Media Marketing

Expert

Social profiles

Languages

English

Expert

Memberships

Nigeria Institute of Management (Chartered) NIM

Graduate Member

March 2016

The Institute of Corporate Administration of Nigeria

Fellow Member

March 2015

Chartered Institute for Leadership Development, Manpower Management

Doctoral Member

November 2016

Training and Certifications

Certifications
Superbrain Quest Certificate
NIES Training Certificate
Certification
Leadership Development — Chartered
Chartered Administrator Certificate
Technology Management Certificate
Chartered Sales & Customer Service Management
Certified Customer Experience Professional (CCXP)
Certified customer experience professional CCXP
Vcourse
Jun 2026
Institute of Corporate Administration of Nigeria (Fellow)
Fellow Member
Mar 2015
Customer service and support management
CSISM
Jun 2025
Graduate Member
Nigeria institute for Management
May 2016
Certificate of participation
Nigeria institute of Estate Surveyors and Valued
Sep 2014
certificate of membership
Jun 2025
Institute of Leadership Manpower and Development
Oct 2021

Hobbies and interests

Playing Lawntennis

Accomplishments – Lawn Tennis Demonstrated strong competitive performance in lawn tennis through consistent participation. Recognized for strategic gameplay, discipline, and excellent sportsmanship on and off the court. Awards and Recognition – Lawn Tennis. Team Achievement Award for contributing to overall team victory in tennis competitions