Assistant Manager
JADE EXPORTS
Total years of experience :12 years, 8 Months
• Promoted from Team Leader to Assistant Manager within 6 months.
• Interviewed job candidates and made staffing decisions.
• Counted cash drawers and made bank deposits.
• Assigned employees to specific duties to best meet the needs of the firm.
• Examined merchandise to verify that it was correctly priced and displayed.
• Generated repeat business through exceptional customer service.
• Operated a cash register for cash, check and credit card transactions with 100% accuracy.
• Alerted customers to upcoming sales events and promotions.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Answered customer telephone calls promptly and in an appropriate manner.
• Organised and managed firms events and exhibitions.
• Answered and quickly redirected up to 25-30 calls per day.
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
• Managed office supplies, vendors, organization and upkeep.
• Directed guests and routed deliveries and courier services.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Opened and properly distributed incoming mail.
• Assisted with event planning, including associated travel and logistical arrangements.
• Worked directly with the owner.
• Responsible for all creative designs for all prominent projects.
• Researched and update all required material for the boutique.
• Dealt with customers directly.
• Organized and managed all the events and exhibitions of the boutique.
• Managed boutique’s accounts.
• Conducted Market Research.
• Responsible for Increasing sales and popularity of the boutique by different means.
• Manager boutique’s social media platform.
always been among the top two.