Technical Support Engineering
Al-Mawared For Communication Services - Umniah Secure -
Total years of experience :8 years, 8 Months
- Technical Troubleshooting and Maintenance of alarm devices
- Entry of customers’ subscription contracts
- Monitoring of contracted facilities and alerting in case of emergency
- Incident Report Weekly& Monthly
- Troubleshoot hardware and software issues in person, remotely and via phone
- IT-hardware & Software, Planning Projects, Trouble-Shooting
- Setting up workstations with computers and necessary peripheral devices
- Checking computer hardware (HDD, mouse’s, keyboards etc.) to ensure functionality
- Installing and configuring appropriate software and functions according to specifications
- Verify functionality of hardware and software components
- Troubleshoot hardware and software issues in person, remotely and via phone
- Ensuring that manufacturing processes comply with standards at both national and international level
- Working with operating staff to establish procedures, standards, systems and procedures
- Writing management and technical reports
- Monitoring performance - Stock Adjustments - Manage stores & WH Inventory Control Activities
- Prepare management reports
- Create & Audit a periodic count (Daily & Weekly)
- Graduation Project: Traffic Density & Accident Indicator Using Wireless Sensor Network (WSN) - Application Used for Project Graduation (Opnet modeler For Simulations Networks) - My Grade : 90%
