community relations assistant
NRC Norwegian Refugee Council
Total years of experience :14 years, 8 Months
Under the supervision of the Community Relations Officer, responsible for the following:
Monitor and report on the New arrivals, gas & concrete flooring for shelters projects activities and ensure compliance with plans and NRC standards
Suggest new methods and approaches in order to improve the quality of the activities
Administrate payment requests for workers etc.
Report all protection related concerns
Carry out data collection as required
Prepare and file relevant documents according to procedures
Awareness raising, outreach and provision of NRC program information to beneficiaries throughout Azraq camp through INFO sessions.
Facilitate refugee access to assistance by making necessary referrals and regularly follow-up on referral pathways within camp.
Maintenance of good working relationships and outreach with partners and service providers within Azraq camp.
Regularly reporting updated information on services and issues affecting refugees.
Assisting in delivering complaints within the camp.
-Data entry using RAIS system.
Prepared daily, weekly and mounthly reports related to the unit activities and tasks.
Under the supervision of the general manager, responsible for the following:
Strong organizational and attention to detail
Excellent customer service skills and positive attitude.
Strong understanding of food and beverage, catering
Promoting food products to consumers and pursuing new accounts.
Supervising out of home sales team by monitoring their journey cycle, hit rate and collections.
Team player.
Achievements:
Increasing the sales rate by 30% vs. 2011, and focusing more on the after service and timely delivery to customers.
Follow up on customs regulations that implemented on the type of products imported by our company in case of any changes in the law or reduction on the customs percentages.
• Organization of warehouse operations and monitoring movement of goods, stock levels, preparing and delivering order to the customers.
• Prepare sales reports of the customers and follow it up with the sales team.
• Monitor stock levels to avoid near to expiry issues and OOS situation.
• Holder of the company bank account in Sudan.
Achievements:
Achieved successful sales rates, replacement of goods with fresh delivers.
Under the supervision of the deputy general manager, I am responsible for the following:
Hold position in operations department at Specialized Investment Compounds Co Plc. This company is the developer of the Al Tajamouat Industrial City the largest Qualified Industrial Zone (QIZ) in Jordan. My duties are client relations, obtaining contracts for industrial waste removal, beautification of the industrial zone, dealing with issues pertaining to client complaints etc.