IT Technical Support / Accounts Receivable Officer
Baqer Mohebi Enterprise
Total years of experience :12 years, 6 Months
As an IT Technical Support /Accounts Receivable Officer, I play a critical role in ensuring smooth IT operations while also contributing to efficient financial management within the organization. Adaptability, strong communication skills, attention to detail, and a proactive approach to problem-solving would be essential for success in this role.
As an IT Administrator, I manage and maintain the organizations com puter systems and networks, including installing, configuring, and trou bleshooting hardware and software. Security of information assets is a top priority, so I implement and enforce IT policies and procedures. I also provide technical support to end-users, helping with hardware, software, and network issues.
As a Customer Service Team Leader, I oversee a team of customer ser vice representatives and ensure that they provide excellent service to customers. I am responsible for managing the day-to-day operations of the team, providing coaching and support, and ensuring that customer inquiries and concerns are addressed in a timely and eficient manner.
I have acquired a robust understanding of fundamental IT concepts and technologies. I have honed my skills in areas such as computer programming, database management, networking, cybersecurity, and project management. Through hands-on projects and coursework, I have developed the ability to design, implement, and manage IT systems effectively. I have also gained valuable problem-solving and analytical skills, which have prepared me for a successful career in the field of Information Technology.
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