Genesys System Engineer
IST Networks
Total years of experience :9 years, 6 Months
Working as a CSR gave me the opportunity to discover Customer Service field with customers of different nationalities and different English accents, which enriched my ability to understand all the Arab Gulf customers English.
it also taught me to manage my time to deliver the service within a specific range of time.
the Bachelor degree gave me a window to the software and programming world, and i loved this world and i will learn and practice as much as i can of it.