Legal Associate
Khalifa Bin Omair Advocates & Legal Consultants
Total years of experience :7 years, 9 Months
• Providing general support to Senior Associates, handle cases for their assistance and draft short letters and documents.
• Participating in settlement negotiations and drafting the final settlement agreements.
• Drafting legal notices and filing cheque reports to different police stations either personal or company cheques, as a representative of our clients.
• Providing general legal assistance for our clients by translation of different kinds of agreements, contracts, undertakings, and power of attorneys from Arabic to English and vice versa.
• Preparing first drafts to different kinds of memorandums of legal cases, petitions, and all sorts of legal procedures through all litigation stages in relation to cases brought from or against the client in front of all courts in UAE.
• Liaise with clients, providing them with the necessary legal update for their cases.
• Attending expert meetings and commenting on and challenging experts’ reports.
• Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
• Organize and maintain documents in a paper or electronic filing systems.
• Get affidavits and other formal statements that may be used as evidence in court.
• Managed day-to-day legal activities for office with attorneys.
• File exhibits, briefs, appeals and other legal documents with the court or opposing counsel.
• Call clients, witnesses, lawyers, and outside vendors to schedule interviews, meetings, and depositions.
• Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
• Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
• Drafted, signed and certified key legal documents for judicial review.
• Assisted counsel in preparing answers, providing documentation and information for discovery request.
• Assisted lawyers with materials preparation.
• Answered client calls per to respond to inquiries, using open-ended questioning skills to attain applicable information.
• Reviewed contracts and reported findings to support legal team in development of breach of contract defenses.
• Aided legal crews by researching records and documents for case details
• Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
• Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
• Provided legal research and legal technical content to produce products showcasing firm expertise.
• Assisted lawyers with materials preparation for internal and external training events.
• Advocated for clients before court in oral argument by presenting facts and evidence in most favorable light.
• Provided legal advice to variety of small and mid-sized businesses involved in multiple types of litigation.
• Researched, wrote and filed all motions, writs and briefs for each case.
• Keeps cases organized by establishing and organizing files, monitoring calendars, meeting deadlines, documenting actions, inputting information into file database and case management, confirming case status with attorney.
• Enhances trial proceedings by organizing documents, preparing exhibits, scheduling witnesses, taking courtroom notes.
• Supports case preparation by preparing case summaries and materials for mediation conferences, preparing pleadings, monitoring and obtaining discovery responses, organizing materials for team case review.
• Keeps clients informed by maintaining contact, communicating case progress.
• Helps develop cases by maintaining contact with people involved in the case, scheduling depositions, preparing and forwarding summonses and subpoenas, drafting complaints, preparing and filing discovery requests, preparing responses to opposing counsel, generating status reports.
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
• Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
• Educated customers how to use company systems, complete forms and obtain desired services.
• Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
• Contributed to company achieving and holding industry-leading customer service ratings.
• Answer phones and customer requests and complaints in an efficient manner.
• Report to supervisor with any problems or suggestions to better work atmosphere.
• Handle 80+ customer interactions per day, giving detailed personalized, friendly & polite service to ensure customer retention.
• Improved operational efficiencies while managing customers’ requests, store inventory, transactions, new purchase orders and pricing needs.
• Increased sales by offering advice on purchases and promoting additional products.
• Listened to customer needs and desires to identify and recommend optimal products.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
• Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
• Answered questions about store policies and concerns to support positive customer experiences.
• Assisted customers by answering questions and fulfilling requests.
• Used product knowledge, sales abilities and customer relations skills to drive substantial sales increase.
Garduated From Faculty Of Law English Department - LLB - Ain Shams University (2013 - 2017)