Muhammed Arafath

• Managed end-to-end B2B SaaS sales, delivering consistent revenue growth and unlocking new markets
in the automotive industry.
• Delivered high-impact SaaS presentations tailored to automotive clients, clearly articulating product
strengths and ROI.
• Conducted live product demos and technical walkthroughs during sales calls and trade shows.
• Adapted messaging for C-level buyers, engineers, and workshop owners, ensuring clarity and relevance.
• Collaborated closely with technical teams to provide pre-sales support for product configuration, data
migration, and integration queries.
• Analyzed client operations to identify gaps and delivered customized process automation solutions.
• Closed deals with leading brands including Toyota, Lexus, Kia, Mercedes-Benz, BMW, Honda, and
Petromin by aligning value propositions with client pain points.
• Acted as key liaison between sales, product, and support teams to resolve objections and ensure smooth
onboarding.
• Represented AutoSmart at Automechanika 2023 & 2024, presenting solutions, networking with
stakeholders, and gathering feedback for future product updates.
• Led full outbound sales process using tools like Zoho CRM, Apollo, and Bigin to manage pipeline and
outreach strategy.
• Secured enterprise clients across Middle East, Africa and Asia, driving SaaS revenue growth and
expansion.
• Established a strategic partnership with MARKAB, a leading Iran-based automotive consultant.
• Drove post-sale success, ensuring high customer satisfaction, retention, and product adoption.
• Led and coached a sales team, setting quarterly targets, reviewing performance, and mentoring junior
reps to improve close rates.
• Organized internal product training sessions to keep the team aligned on latest updates and competitive
positioning.

• Built and managed a pipeline of 100+ qualified leads, closing 40+ deals through direct outreach and
negotiations.
• Developed and executed sales-driven marketing strategies, improving visibility and engagement.
• Resolved client issues by coordinating with internal teams, ensuring retention and satisfaction.
• Tracked market trends and campaign performance to optimize sales tactics and drive growth.
• Supported team performance through sales tracking, process documentation, and active participation
in reviews.
• Represented the company at BNI Synergy and received Best Speaker of the Week recognition.

• Planned and executed daily TPI inspection and testing activities.
• Handled customer queries and complaints via calls and emails.
• Specialized in destructive testing methods.
• Operated Instron 5586, 300DX, and MTS Insight machines.
• Conducted tensile testing for ISRO PSLV C51 launch pad.
• Worked with ASTM, ASME, ISO, and EN material standards.
• Involved in projects with TUV, L&T, and HAL.
• Managed ISO 17025 documentation, calibration plans, and quality checks.