Accounts Receivable Specialist
Promedz
Total years of experience :10 years, 11 Months
• Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
• Handled hospital’s credit limitation according to internal risk management policies.
• Employed strong program management skills to successfully define and manage ongoing initiatives designed to control liability risk.
• Produced and filled monthly reports to inform management of current activities (dues expected collection) and progress with delinquent accounts.
• Counseled debtors on payment options and arranged installment agreements.
• Monitored accounts for compliance with established payment plans and flagged those in violation.
• Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
• Helped clients plan payoff strategies for various types of loans, including commercial, home equity, mixed use and multi-family debts.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Resolved issues through active listening and escalating major problems to higher management in order to improve customer experience and satisfaction.
• Prepared daily financial and occupancy reports to assist business leaders with key decision making and strategic operation planning.
• Supervised and guided new employees on hotel’s software and clarified job responsibilities.
• Controlled cash and credit card payment transactions at front desk using balance sheet statement and verified settlement reports.
• Updated customer accounts with add-on room charges, including mini bar use and room service bills.
• Entered customer data using internal security software and updated information with modification.
• Completed night audit for guest ledgers to close bank and cash registers.
