supervisor
City Council
Total years of experience :5 years, 6 Months
and escalated calls from agents
• Manage and assist supervisor during team meetings and taking
minutes in during client meetings
• Assisting Supervisor in giving coaching advice and follow up
with the agents.
• Provide assistance in helping and training towards new hired
agents.
• Provide support, answering inquiries including procedures in
basic troubleshooting for Home Appliances
• Setting up service appointment or service schedules
• Providing recommendations for the brand.
• Processing sales and order of Home Appliances and Care plus
warranties
TOLEDO CITY GOVERNMENT-LGU (Legislative Secretary for
for Local Members of the City as a
undergraduate