relationship manager
Microsoft India Corporation
Total years of experience :19 years, 3 Months
Relationship Manager
Sales & Marketing
Channel Management
End Customer Management
Business Development
Corporates
Key Account Management
Coordinating with product team, vendors & partners for sales.
Handling telephonic enquiries & front sales as an Account Manager.
Handling all the products with Ingram bucket …specializes in HP, Dell, Microsoft, Lenovo Mobiles, Dell Tablets, Canon, Epson etc…
Updating sales targets and achievements with executing the sales orders to the satisfaction of customers.
To achieve set KRA’s within stipulated time by continuous Vendor and Partner engagement.
All the sales operations in AS/400 ERP package.
Planning & indenting stocks and regular follow-ups for ensuring the availability as & when required.
Maintaining strong relations externally & internally within the organization.Resolving partner grievances being account manager which helps in building the bond for rewarding relationships.
Strategically planning for achieving better sales.
Understanding DOA process of various vendors and execute accordingly.
• Working as Marketing Coordinator since 2007 till 2012.
• Responsible for sales assistance and managing IT channel partners across Punjab with extreme customer satisfaction & retention.
• Backoffice responsibilities including complete order punching handling customer queries & providing solutions with complete satisfaction.
• Worked as office assistant in swift international.com for 3 years.
• Taking care of all the backend responsibilities.
• An accomplishment of bills & MB’s to be presented in BSNL Exchanges.
• Management of all the records of official correspondences.
Distinction in Studies Hardworking well organised