Nemanja Vukosavljevic

• Accountable for the sales turnover of all stores under the Jewellery grouping, ensuring that all commercial key performance indicators are monitored and agreed objectives met;
• Leading corporate sales for the brand, designing & implementing strategies, budgets and business solutions to meet organizational requirements and growing business needs by conceptualizing branding and marketing strategies;
• Representing the brand to potential sub franchisors, leading and monitoring staff compliance with company “Operations Standards” with the accountability of monitoring Key Performance Indicator’s for direct reports;
• Developing and implementing consistent retail operations processes and systems across all stores, ascertaining that all sales are fulfilled wherever possible, be it within stores or on the E-Commerce platform;
• Improving products, services and build a strong accurate customer database for the group and delivering excellent product knowledge across all stores building strong customer confidence;
• Exceeding revenue objectives while continuously creating opportunities for revenue generation in a professional manner and achieving assigned targets by maintaining quality business relationships;
• Playing a vital role in recruitment, people management and succession planning, ensuring that the business has capable and motivated store teams that put our customers first by working closely with the HR;

• Led, managed, energised and motivated the team to achieve goals with the accountability of monitoring and controlling store expenses;
• Organized the stock movement, training and ensured that the store followed brand guidelines according to the brand standards and streamlined brand activities and supply chain for the retail market;
• Offered customers with exemplary and timely service, provided effective support to VIP customers and monitored and reviewed store performance;
• Ensured the store operates efficiently and effectively in all operational areas such as stock control, admin and presentation;
• Successfully monitored the flow of materials and inventory control, effectively handled & managed all aspects of merchandising and ensured timely distribution;
• Contributed in establishing and implementation of short and long-range departmental goals, objectives, policies, and operating procedures;
• Built cordial customer relations & strategized ways to develop & enhance business development, identified business opportunities & potential clients for securing profitable business.

Armani Jeans, D&G, G-Star, Versace, Armani Collezioni, Z Zegna, Brioni
Key Deliverables:
•Led a team of 35 staff and planned overall store activities along with management of stock levels and making key decisions about stock control;
•Provided sales training to new employees, prepared and sent daily, weekly and monthly reports, maintained direct relationship with customers;
•Maintained operational control through daily floor walk checklist, store opening & closing check list and maintaining inventory count on a daily and quarterly basis and setting up initial reorder points;
•Improved profitability of the store and oversaw functions pertaining to resource management, performed ‘Space Productivity’ measurement of products in stores;
•Developed various strategies to achieve business goals of the store aimed towards the growth in business volumes as well as profitability, ensuring the usage of modernized tools of development, expansion and diversification.