Nourhan  Radwan ,  Administrator Supervisor

Nourhan Radwan

Administrator Supervisor

ROCOL Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Hebrew
Experience
9 years, 5 Months

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Work Experience

Total years of experience :9 years, 5 Months

Administrator Supervisor at ROCOL Egypt
  • Egypt - Cairo
  • My current job since March 2020

Roles:
- Support and follow up with the sales engineers on a daily basis.
- Work with Sales Team in analyzing monthly sales and marketing
data for sales meetings and internal office month end meetings .
- Compile and report on daily, weekly, and monthly sales numbers .
- Contribute in preparing sales’ presentations under the guidance
of National Accounts Managers .
- Assess and report on monthly data for market share insights.
- Conducted a marketing research about 10 industries.

Senior Sales Executive at ALL tec agency
  • Egypt - Cairo
  • November 2019 to February 2020

Achievements:
- Participated in the Egyptian Bridal Week Project.
- I have been involved in the event process; analyzing the business
data and closing the deals with the clients.
- During the event; exhibitors’ problem solver.

Assistant Account Manager at English flavors
  • Egypt - Cairo
  • June 2019 to October 2019

Achievements:
- Filed a new product “English For Companies”, arranged meetings
with 15 companies, and closed 6 deals.

Assistant Account Manager at English flavors
  • Egypt - Cairo
  • June 2019 to October 2019

Achievements:
- Filed a new product “English For Companies”, arranged meetings
with 15 companies, and closed 6 deals.

Assistant Operations Manager at English flavor
  • Egypt - Cairo
  • January 2017 to May 2019

Achievements:
In Sales:
- Managed to make a plan to achieve the sales team target.
- 50% increase in the conversion rate.
- 70% increase in sales and 40% increase in the market share.
In Human Resources:
- Set the salary scale cooperating.
- Put the HR system and its policies.
In operations:
- Introduced a system for archiving.
- Came up with products designs
- Operations reporting.
In Marketing:
- Set the marketing criteria and objectives.
- Made the marketing plan, Analysis, and Proposals.
In Finance:
- Balanced the yearly budget.

Admin Assistant at English Flavors
  • Egypt - Cairo
  • July 2015 to December 2016

- Calendar setting.
- Customer service; handling clients’ issues, making calls, answering
messages and replying to comments on the page for courses
clarification.
- Course proposition for new comers.
- Weekly, monthly, quarterly, and yearly reports.
- Documentation; Trello, Excel, and Access.

Telesales at Globel
  • Egypt - Cairo
  • January 2015 to June 2015

Achievements:
- Sold for more than 100 customers in Two quarters.
- One of the top sellers twice.

Education

Bachelor's degree, Hebrew
  • at Fayoum University
  • June 2018

Specialties & Skills

Operations Management
Client Relationship Building
problem solving skills
Negotiation
BUDGETING
CONVERSION
CUSTOMER RELATIONS
FINANCE
HUMAN RESOURCES
MARKET PLANNING
MARKETING
POLICY ANALYSIS
REPORTS
PROPOSAL WRITING

Languages

Arabic
Expert
English
Expert
French
Beginner
Hebrew
Intermediate

Training and Certifications

Introduction to Entrepreneurship (Training)
Training Institute:
Maaan
Date Attended:
January 2019
Duration:
200 hours
Accounting Excel (Training)
Training Institute:
Microsoft Egypt
Date Attended:
February 2018
Duration:
20 hours
Personnel Workshop (Training)
Training Institute:
Human Capital Community
Date Attended:
February 2019
Duration:
36 hours
Selling Skills Program. (Training)
Training Institute:
Salesology
Date Attended:
October 2019
Duration:
20 hours
English Pronunciation Course, Private Course (Training)
Training Institute:
English Flavors
Date Attended:
February 2019
Duration:
40 hours
English Professional Grammar, Private Course (Training)
Training Institute:
English Flavors
Date Attended:
March 2018
Duration:
40 hours

Hobbies

  • Gym