Information Technology Administrator
Alkaff Clinics
Total years of experience :0 years, 11 Months
Install and maintain desktop computer hardware, including computers, monitors, printers, network equipment, and other computer equipment.
•Diagnose, troubleshoot, and resolve hardware, software and network issues, coordinate with vendor assistance when required.
•Establishes back-up protocols and monitors site security.
•Monitor network performance and troubleshoot problem areas as needed.
•Serve as liaison between the EMR software vendor (IMedicware) and the clinic, submit service tickets, and respond to internal tickets to troubleshoot and resolve system and user issues and provide guidance with clinical applications.
•Education, training, and support to clinical staff on the utilization of the EMR and participate in performing assessment and improvement initiatives of clinical informatics systems.
•Integrate existing and new medical equipment to the EMR system.
•Assist in the execution of paid social media marketing campaigns.
TRIANING AND COURSES
•Ebttikar Technology Company: worked with System design team
•Assist with preparing full proposal from bill of quantity and site survey.
•Architecting on Amazon Web Services Training course- Global Knowledge.
•Learned all the essential skills to design IT solutions on AWS.
•Digital Marketing Course.
•Introduction to Digital Marketing basics and understand how multiple digital channels can support and reach organization's business goals.