Network and Telephony
Alghanim Industries
Total years of experience :6 years, 2 Months
• Manage the day-to-day operations of network systems by monitoring system performance, configuration, maintenance and repair for local and international branches
• Install and commission network infrastructure platforms, including Routers, Switches, and Firewalls
• Gather business requirements for any new branches, and propose a suitable Network Solution
• Monitor system alerts
• Implement and monitor SD-WAN solution for various local and international branches, to achieve redundancy and high efficiency
• Maintain Cisco CUCM system including support for 500+ phone extensions
• Maintain Avaya VOIP systems across Alghanim which includes 6000+ extensions
• Administration and Support for Avaya and Cisco Call Centers across Alghanim
• Configuration of DC Routers, Nexus switch as needed
• Plan and perform backup testing of all branches in order to ensure continuity in case of link failure
• Conduct POC from different vendors for different Network Solutions
• Perform daily network health checks identify and rectify any potential issues promptly, lead problem-solving efforts often involving outside vendors and other support personnel
• Keep track of asset inventory of all network devices with complete details including licenses, EOL devices
• Manage, maintain and monitor the links related to internet and 3rd party leased connections.
• Liaise with the ISP, telecom, vendors or consultants for any issues or requirements.
• Analyze system logs to identify potential issues with network systems
• Use Ivanti EPM for endpoint patch management
• Administration and daily operational tasks on the network devices which may arise as per the client needs
• Troubleshooting network connectivity issues remotely or on site as per the feasibility
• Implement monitoring solution as per the client’s requirement
• Deploy and maintain Internet security solution
• Administration of firewall rules as per the daily operational requirements.
• Monitoring and reporting of LAN operations
• Manage the internet proxy for the user’s internet access.
• Install and configure Wireless Access Point and Routers
• Maintain Cisco CUCM/IP Telephony system and support
• Manage users for VPN client to connect remotely to organization network.
• Configuring layer 2 technologies such as spanning tree, port security, port channels, access lists, layer 2 VLAN and trunking.
• Configuration of cisco routers and routing protocol eigrp and ospf, static and dynamic routes, HSRP, GRE tunnel .
• Configuration of cisco Firewalls, IPSEC VPN, Static and global NAT.
• Network Troubleshooting
89.7%
CGPA 9.8