product support sales engineer
mohamed abdulrahman albahar
مجموع سنوات الخبرة :2 years, 10 أشهر
Handling technical requests filed by end users.
Troubleshooting, resolving errors and providing customers with updates in an accurate and timely manner.
Responsible for working with different systems, softwares and hardwares and follow standard procedures to escalate unresolved issues to appropriate internal departments.