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سالي  طعيمة , HR & Administration Officer

سالي طعيمة

HR & Administration Officer·CADER

Jordan

Master's degree, Diplomatic Studies

Work experience

Total years of experience: 13 years, 9 months

HR & Administration Officer

December 2016 - Present

CADER

Jordan

December 2016 - Present

Company industry:
Primary, Prep, & Secondary School
Job role:
Human Resources and Recruitment

Business Development Officer

June 2016 - December 2016

June 2016 - December 2016

Arab Assurers insurance Company
* Identifying new sales leads.
* Maintaining fruitful relationships with existing customers.
* Researching organizations and individuals online (especially on
social media) to identify new leads and potential new markets.
* Researching the needs of other companies and learning who
makes decisions about insurance service purchasing.
* Contacting potential clients via email or phone to establish
rapport and set up meetings.
* Planning and overseeing new marketing initiatives.
* Attending conferences and meetings.
* Preparing Power point presentations and sales displays.
* Contacting clients to inform them about new developments in the
company’s products.
* Developing quotes and proposals.
* Negotiating and renegotiating by phone, email and in person.
* Developing sales goals for the team and ensuring they are met.
* Write reports and provide feedback to upper management about
what is and is not working.

Job role:
Marketing and PR

Office Manager & Customer Service

November 2015 - June 2016

November 2015 - June 2016

DOTS PRO Company
* Organize and coordinate office operations and procedures in order
to ensure organizational effectiveness, efficiency and safety.
* Dealing with correspondence, complaints and queries.
* Preparing letters, presentations and reports.
* Supervising and monitoring the work of secretarial, clerical and
administrative staff.
* Liaising with staff, suppliers and clients.
* Delegating tasks to junior employees.
* Attending meetings with senior management.
* Partner with HR to maintain office policies as necessary.
* Manage relationships with vendors, service providers, and landlord,
ensuring that all items are invoiced and paid on time.
* Handle customer inquiries and complaints.
* Following up on work results.
* Arranging appointments.
* Discussing problems with staff.
* Attending meetings with senior management.
3

Job role:
Customer Service and Call Center

February 2014 - October 2015

NDI

Iraq

February 2014 - October 2015

Fellowship program
National democratic institute (

Company industry:
Non-profit Organization
Job role:
Other

Research Assistant

September 2012 - August 2014

September 2012 - August 2014

University of Jordan
* Prepared many research projects such as "lack of interest of today's
young generation in joining and affiliating with various political
parties".
* Lead and coordinated different teams in executing various surveys,
studies, and research of various topics of interest.
* Worked as a liaison and coordinator for different key professors in
collecting and organizing various research projects for their studies
and analysis.
4
* Assisted my advising professor in various tasks, such as assembling
and collecting various data of interest as requested.
* Coordinated conference events.
* Translated various articles of interest.
* Prepared and coordinated efforts in generating presentations as
needed.

Job role:
Research and Development

Education

University of Jordan

January 2014

January 2014

Master's degree, Diplomatic Studies

Jordan

University of Jordan

January 2012

January 2012

Bachelor's degree, Spanish &English (Language &LIT)

GPA (point): 3.27 out of 4

GPA (point): 3.27 out of 4

Skills

CLERICAL
Expert
CLERICAL
Expert
COPY
Expert
COPY
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
DIRECTING
Expert
DIRECTING
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT WORKS
Expert
MICROSOFT WORKS
Expert
MONITORS
Expert
MONITORS
Expert
NETWORKING
Expert
NETWORKING
Expert

Languages

English
Expert
Italian
Expert
Spanish
Expert