Credit Controller
Entertainer
Total years of experience :8 years, 6 Months
Handling all company receivables in Qatar
Consistently and successfully apply various collections techniques, including calling, field visit,
dunning activities, etc., on company asset portfolio.
* Manage and control collections activities associated with asset products of the company and for
different clients.
* Obtain recent information on the debtors address and details of assets owned by them.
* Search for absconding, defaulting customers and establish contact with them through various
modes.
* Update the system regarding various collection and recovery activities.
* Handling meetings with the customers related to settlements and other payment plans.
* Reporting directly to the Team Leader-Collections for daily activities and MIS.
Resolve customer complaints via phone, email, or social media.
* Greet customers warmly and ascertain problem or reason for calling.
* Assist with placement of orders, refunds, or exchanges.
* Inform customer of deals and promotions.
* Work with customer service manager to ensure proper customer service is being delivered.