operation officer
nbad
مجموع سنوات الخبرة :10 years, 4 أشهر
work in different environments and under stress. I also have the full ability to train staff and meet the challenges of daily work, and work to solve them. Staff training and development, Effective communicator both oral and written, Organizational/planning and problem-solving skills, Diplomatic and tactful with employees, management and customers, Good sense of responsibility and leadership skills with the ability to maintain focus and to multitask.
Fully responsible for a team of operation officers, as well as assisting team leader/ assistance manager in running the Cheque management work flow and all branch transactions in on a day to day basis. Provide efficient and uninterrupted centralized processes of cheques, foreign currencies cheques, special clearing and collection, postdated cheques, direct debit process and all customer care transactions . Take full responsibility for organization and supervision of all activities and end to end processes. Provide best possible customer services in the most efficient manner within the policies and procedures of First Abu Dhabi Bank.