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Raghad Barham, Account Manager

Raghad Barham

Account Manager·Smartzone /Roshiita

Jordan

Bachelor's degree, Pharmacy

Work experience

Total years of experience: 5 years, 2 months

Account Manager

June 2023 - Present

Smartzone /Roshiita

Amman, Jordan

June 2023 - Present

Operating as the lead point of contact for any and all matters specific to your accounts
Building and maintaining strong, long-lasting customer relationships
Overseeing customer account management, including negotiating contracts and agreements to maximize profit
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

Company industry:
Marketing
Job role:
Marketing and PR

Content moderator

April 2021 - March 2023

Webhelp

Amman, Jordan

April 2021 - March 2023

Make sure all user-generated content (UGC) on your platform is free of scams and illegal
content and is not harmful to your user base.
Review user-generated content in real time to make sure it meets your company's
standards and community guidelines

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

training

June 2019 - July 2019

Jordan hospital

Amman, Jordan

June 2019 - July 2019

Dispensed and procure medicinal products and supplies used in hospital.
Educated patients on proper medication use.
counseled patients regarding proper intake of medications.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Education

Applied Science Private University

February 2019

February 2019

Bachelor's degree, Pharmacy

Jordan

GPA (percentage): 80%

GPA (percentage): 80%

Graduated Pharmacy from applied science private university with 80% class of 2019

Skills

selling skills
Expert
selling skills
Expert
Counseling
Expert
Counseling
Expert
Moderation
Expert
Moderation
Expert
Order Entry
Expert
Order Entry
Expert
Medication Administration
Expert
Medication Administration
Expert
Planning
Expert
Planning
Expert
Proposal writing
Expert
Proposal writing
Expert
Content writing
Expert
Content writing
Expert
Ai illustrator
Intermediate
Ai illustrator
Intermediate
Communication skills
Expert
Communication skills
Expert
Microsoft office
Intermediate
Microsoft office
Intermediate
Time management
Expert
Time management
Expert
Team works
Expert
Team works
Expert
Team player
Expert
Team player
Expert
Commitment
Expert
Commitment
Expert
Pharmaceuticals
Intermediate
Pharmaceuticals
Intermediate
Customer Service
Expert
Customer Service
Expert
Health
Intermediate
Health
Intermediate
Management
Intermediate
Management
Intermediate
Marketing
Expert
Marketing
Expert
Administration
Intermediate
Administration
Intermediate
Pharmaceutical Sales
Beginner
Pharmaceutical Sales
Beginner

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Training
international selling skills
Applied Science Private University
Jun 2018
injection course
israa hospital
Jan 2015

Hobbies

  • reading,writing