Advisor
Abdul Latif Jameel Co
Total des années d'expérience :18 years, 4 Mois
• Referring the technician to the customer
• Estimating the cost and time needed to do the repair, taking into account the customer’s schedule.
• Handling customer complaints and maintaining high customer satisfaction standards.
• Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.
• Referring the technician to the customer
• Estimating the cost and time needed to do the repair, taking into account the customer’s schedule.
• Handling customer complaints and maintaining high customer satisfaction standards.
• Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.
• Greeting customers, scheduling service appointments and receiving vehicle information.
• Listening to requests of the service desired and clearly explaining information on the repair order.
• Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
• Estimating the cost and time needed to do the repair, taking into account the customer’s schedule.
• Handling customer complaints and maintaining high customer satisfaction standards.
• Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.
Greeting customers, scheduling service appointments and receiving vehicle information.
•Listening to requests of the service desired and clearly explaining information on the repair order.
•Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
•Estimating the cost and time needed to do the repair, taking into account the customer’s schedule.
•Handling customer complaints and maintaining high customer satisfaction standards.
•Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.
Greeting customers, scheduling service appointments and receiving vehicle information.
•Listening to requests of the service desired and clearly explaining information on the repair order.
•Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
•Estimating the cost and time needed to do the repair, taking into account the customer’s schedule.
•Handling customer complaints and maintaining high customer satisfaction standards.
•Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.
Car Gathering
Manage Body Gathering.
•Manage Parts Paint.
Greeting customers, scheduling service appointments and receiving vehicle information.
•Listening to requests of the service desired and clearly explaining information on the repair order.
•Referring the technician to the customer and/or test-driving the vehicle to confirm source(s) of service repairs.
•Estimating the cost and time needed to do the repair, taking into account the customer’s schedule.
•Handling customer complaints and maintaining high customer satisfaction standards.
•Periodically checking on the progress of the vehicle during servicing and contacting the customer when technicians discover additional problems; getting customer approval to do additional work and explaining the work performed and the charges being billed.
courses: Services Advisor. •Car Maintenance.