Senior Technical Support Engineer
sayegh group
Total years of experience :6 years, 4 Months
Troubleshooting and solving PC and Servers hardware and software problems,
(formatting, installing devices and components).
Administration, Troubleshooting and installation for Microsoft windows server 2003 -
2012.
Servers' Backup (Daily, Weekly and Monthly), Manual and Auto plan.
Network planning and designing to apply any new updates on the infrastructure, from
cabling, network devices and systems, fully internal installation and support by our IT and
Technician teams.
Removed malware, ransom ware and other threats from laptops and desktop systems.
Removed and replaced malfunctioning components to correct hardware problems.
Senior Technical Support Engineer |
Troubleshooting and solving PC and Servers hardware and software problems,
(formatting, installing devices and components).
Administration, Troubleshooting and installation for Microsoft windows server 2003 -
2012.
Servers' Backup (Daily, Weekly and Monthly), Manual and Auto plan.
Network planning and designing to apply any new updates on the infrastructure, from
cabling, network devices and systems, fully internal installation and support by our IT and
Technician teams.
Removed malware, ransom ware and other threats from laptops and desktop systems.
Removed and replaced malfunctioning components to correct hardware problems.
Technical Support Engineer |
Assisting customers with software and technical problems and resolving them promptly.
Participating in system administration, including managing, configuring, fixing issues,
taking backups, and monitoring the network.
Resolving issues that are hampering physical and network connectivity.
Monitoring installation, supporting hardware and sorting out issues of software
applications.
Testing systems, repairing routers and switches, configuring computer’s hardware and
software, and upgrading the network
A computer network is a set of computers connected together for the purpose of sharing resources. The most common resource shared today is connection to the Internet. Other shared resources can include a printer or a file server. The Internet itself can be considered a computer network.