كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
قصي مبارك عبدالرحمن محمد , Customer Service & Operations Coordinator

قصي مبارك عبدالرحمن محمد

Customer Service & Operations Coordinator·Al-Mahfza

الإمارات العربية المتحدة

الثانوية العامة أو ما يعادلها, engineering

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 5 أشهر

Customer Service & Operations Coordinator

يوليو 2023 - حتى الآن

Al-Mahfza

تكساس، الولايات المتحدة

يوليو 2023 - حتى الآن

Delivered efficient customer service and support by promptly resolving inquiries, improving client satisfaction and loyalty.
Processed orders and handled cash transactions accurately, ensuring smooth and error-free money transfer operations.
Collaborated with team members to streamline workflow and enhance operational reliability in a fast-paced environment.
Adapted quickly to changing procedures and maintained effective communication under pressure, demonstrating strong time
management to meet service deadlines.
Conducted negotiations with clients and partners to optimize service terms and resolve conflicts, contributing to improved client
retention and operational efficiency.
Assisted in the preparation and finalization of paperwork related to client transactions and service agreements, ensuring
accuracy and compliance.
Utilized effective communication skills to resolve client inquiries promptly, resulting in improved client satisfaction and
strengthened relationships.
Applied problem-solving skills to resolve complex client issues efficiently, resulting in improved service delivery and customer
satisfaction.

مجال الشركة:
الخدمات المالية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

CUSTOMER SERVICE & OPERATIONS EXECUTIVE

يوليو 2023 - يناير 2026

Al-Mahfza(U.S.-Based Company)—

دبي، الإمارات العربية المتحدة هجين

يوليو 2023 - يناير 2026

• Delivered high-quality, personalized service to a diverse international clientele, managing high volumes of interactions with
professionalism and a strong guest-first attitude.
• Processed orders, transactions, and requests accurately under sustained pressure, demonstrating the multitasking ability essential in
fast-paced hospitality environments.
• Built long-term positive relationships with clients through clear communication, reliability, and consistent follow-through — skills directly
applicable to guest retention in F&B.;

مجال الشركة:
الخدمات المالية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Delivery & Market Trading

يناير 2019 - ديسمبر 2025

Talabatek

بورتسودان، السودان

يناير 2019 - ديسمبر 2025

Delivered goods reliably and on time while maintaining strong customer relationships.
Managed small-scale trading tasks, including pricing and order coordination.
Negotiated supplier contracts and optimized pricing strategies, delivering strong client relationship management that increased
profit margins and expanded market reach.
Ensured smooth operations through efficient task handling.
Applied lead negotiation techniques in client interactions to resolve conflicts and close service agreements, aligning with
business goals and enhancing customer retention.

مجال الشركة:
المطاعم وخدمات الطعام

WAITER & BEVERAGE SERVICE STAFF

نوفمبر 2020 - أكتوبر 2022

Harvest Restaurant

بورتسودان، السودان

نوفمبر 2020 - أكتوبر 2022

• Delivered professional table service across a full-service restaurant, accurately taking and processing food and beverage orders for
80+ daily covers during peak service periods.
• Provided attentive, personalized guest experiences from arrival to departure, consistently receiving positive feedback and driving
repeat customervisits.
• Executed efficient coordination with kitchen and barteams to ensure correct order delivery, correct timing, and zero service errors
across every shift.
• Applied upselling techniques to promote daily specials, premium beverages, and desserts, directly contributing to increased average
table spend.
• Resolved guest concerns quickly and professionally, maintaining a calm, friendly environment and upholding the restaurants
reputation for excellence.
• Maintained strict cleanliness and hygiene of table settings, service stations, and dining areas in full compliance with food safety
standards.

مجال الشركة:
المحاسبة

Receiving Assistant

يناير 2019 - يناير 2021

UN Logistics Operation,

بورتسودان، السودان

يناير 2019 - يناير 2021


Maintained accurate records and organized workspace Developed

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
المحاسبة والتدقيق

Retail Assistant

يناير 2018 - يناير 2020

Local Grocery Store,

بورتسودان، السودان

يناير 2018 - يناير 2020




Provided friendly direct assistance to customers
Handled cash transactions accurately
Maintained clean store and attractive product display

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

التعليم

T.Union Model Mohamed Alberbery

مارس 2020

مارس 2020

الثانوية العامة أو ما يعادلها، engineering

السودان

Skills

TEAMWORK
Intermediate
TEAMWORK
Intermediate
Sales
Expert
Sales
Expert
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORDER PROCESSING
Intermediate
ORDER PROCESSING
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
RAPID LEARNING
Intermediate
RAPID LEARNING
Intermediate
TASK MANAGEMENT
Intermediate
TASK MANAGEMENT
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate
Accounting
Expert
Accounting
Expert
Management
Intermediate
Management
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Negotiation
Expert
Negotiation
Expert
Real Estate
Intermediate
Real Estate
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Intermediate
Administration
Intermediate
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CLEANLINESS
Intermediate
CLEANLINESS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY SERVICE
Intermediate
HOSPITALITY SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PHYSICAL STAMINA
Intermediate
PHYSICAL STAMINA
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate

حسابات مواقع التواصل الاجتماعي

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

التدريب و الشهادات

الشهادات
University Studies — Science & Engineering Background
Experience certificate
AL-MAHFZA
Jan 2026
عرض الشهادات

الهوايات والاهتمامات

المبيعات