IT Officer
Al Arabi Investment Group
Total years of experience :10 years, 3 Months
1.Troubleshoot and diagnose system, network, hardware, software problems
2.Data center Cabinet arrangement (routers, modems, switches), cables arrangement, connect and arrangement new ports for new employees on switch and office’s
3.NTI Environmental system Daily check On the data center Room sensors (temperature, Humidity, access door, UPS)
4.Export, Import SQL server database
5.Manage daily backup for all servers with VERITAS backup exec system
(Backup Jobs: Daily, Weekly, Monthly, Yearly) and solve any issue
6.Manage Users, Computers on active directory
7.Coordination with services providers for support related to solve any systems issues
8.Installation and configuration computer operating systems and applications like
(Symantec antivirus, DLP triton endpoint, FireEye)
9.Cisco VPN and WinScp FTP Installation and configuration
10.Solarwinds and Wsus server to Update OS and programs on the servers and
employees devices
11.Printers, Scanners troubleshoot, Manage The Users on the printers and Scanners
12.Outstanding ability to handle Windows OS, Microsoft Office and other software’s
13.Coordination with vendors, request Prices offers, comparing what is needed and
choose the appropriate
14.End Users support and training the employees on the systems
▪ Dispatcher
▪ Assisting team with full support through questions
and
problems
▪ Training new team members in order to enhance customer
service
▪ Distribute orders, send cars to customers, ensure trips end
with no problems
TRAINEE WEB DEVELOPER AT QUALITY SOFTWARE SULOTIONS
▪ Web developer in ASP.NET VB.NET
▪ DataBase : SQL SERVER 2008
▪ Create web Pages : HTML, CSS
▪ Technical support in POS System
▪ data entery
▪ Quality control
▪ Technical support and Help Desk
▪ Working on windows server versions 2012
▪ Working on firewall programs ISA and TMG
▪ Working on remote desktop
▪ Working on SQL SERVER 2016
▪ Networking
QUALITY CONTROL / PROJECT AT THE SOCIAL SECURITY
March 2014 - October 2014
▪ Ensuring government documents have no errors or mistakes
before being submitted into social security
▪ Guiding team members with the information and support
needed in the event of a problem
–
2013 –
