Ibrahim Elsaudi

1. Prospecting & Lead Generation
• Identify and target potential customers through various channels, including cold calling, referrals, networking, and fieldwork in designated
areas.
• Set up sales booths in strategic locations (e.g., malls, corporate offices, public spaces) to promote products.
2. Sales & Customer Engagement
• Engage with customers to understand their financial needs and spending habits, recommending the most suitable credit card product.
• Clearly explain product features, benefits, fees, charges, and eligibility criteria.
3. Application Processing & Compliance
• Collect complete, accurate credit card application forms along with all required supporting documents.
• Verify customer information in strict accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) standards, as
mandated by SAMA (Saudi Central Bank).
4. Relationship Management & After-Sales Support
• Build and maintain strong relationships with customers to enhance loyalty and generate future referral business.
5. Reporting & Administration
• Maintain accurate and up-to-date records of all customer interactions, sales activities, and pipeline management, typically in a Customer
Relationship Management (CRM) system.
6. Key Performance Indicators (KPIs)
Acquisition: New credit card customers acquired.
• Conversion: Approved-to-booked conversion rate and application turnaround time.
• Activation: Activation rate (cards activated / cards issued).

Consultative Selling: Greet customers immediately upon showroom entry, identify their driving needs, budget, and lifestyle preferences to
match them with the right vehicle.
• Product Expertise: Master the specifications, technology features, safety ratings, and trim levels of all new and pre-owned models on the
lot.
• Test Drives: Lead engaging and safe test drives, demonstrating key performance and tech features.
• Sales Process: Negotiate pricing, present lease vs. finance options, and work with the finance manager to close deals efficiently.
• CRM Management: Log all customer interactions, schedule follow-ups, and nurture leads to convert just looking visitors into buyers.
• Showroom Standards: Ensure vehicles are clean, charged/fueled, and positioned correctly on the floor.

1. Inventory & Cost Accounting
Track cost of goods sold (COGS) for thousands of SKUs (feeding bottles, pacifiers, milk storage bags, sterilizers, etc.).
• Monitor expiry‑sensitive inventory (e.g., silicone/plastic degradation) and coordinate with warehouse for write‑offs or promotions.
2. Sales & Receivables
• Record daily revenue from retail showroom, website (Shopify/WooCommerce), and marketplace channels (Amazon, Noon, Lazada).
• Reconcile payment gateways (credit cards, PayPal, COD) with bank deposits.
• Manage B2B customer accounts (e.g., clinics, daycare centers, resellers) - issue invoices and follow up on overdue payments.
3. Financial Reporting & Compliance
• Prepare monthly P&L with breakouts by category (e.g., feeding vs. nursing vs. pacifiers).
• Calculate VAT/GST on baby products (check local exemptions - some regions have 0% on milk storage bags if classified as medical).
• Support external audits and ensure proper documentation for product liability insurance

• RESPOSIBLE FOR CUSTOMERS STATEMENTS AND RECONSLATE IT EVERY MONTH.
◦ RECORD AND PROCESS DAILY ACCOUNTING
TRANSACTIONS AND JOURNAL ENTRIES.
◦ PREPARE MONTHLY, QUARTERLY, AND ANNUAL FINANCIAL REPORTS AND SUBMIT THEM IN