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Nora Alotaibi, Customer Service Representative

Nora Alotaibi

Customer Service Representative·Tamara

Saudi Arabia

Bachelor's degree, English literature

Work experience

Total years of experience: 7 years, 8 months

Customer Service Representative

May 2022 - May 2023

Tamara

Riyadh, Saudi Arabia

I found this job using Bayt.com

May 2022 - May 2023

Customer service via e-mail and Live chat, answering all inquiries and solving problems, explaining and clarifying the financial plan and the installment system for customers.
Company industry:
Financial Services
Job role:
Customer Service and Call Center

Customer Service Coordinator

March 2018 - January 2021

Alhamrani Universal

Jeddah, Saudi Arabia

I found this job using Bayt.com

March 2018 - January 2021

Customer service by phone.
work in system to make appointment and request orders for customers.
team work.
fix the terminals (point of sale) by phone.
contacting with bank to make appointment for ATM maintenance.
Company industry:
Installation & Technical Services
Job role:
Customer Service and Call Center

Call Center Agent

December 2015 - November 2017

ALGhassan Motors

Jeddah, Saudi Arabia

December 2015 - November 2017

customer service by phone.
work in Bentley & Lamborghini System.
make appointment for customers using the system
teamwork.
markiting the new cars and the offers.
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Telesales consultant

May 2014 - May 2015

Universal Motors Agencies

Jeddah, Saudi Arabia

May 2014 - May 2015

customer service by phone.
Enter new data in the system.
sell cars by phone.
marketing new cars and offers.
Achieving the monthly target.
Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Manger Assistant

October 2013 - May 2014

Bouthaina

Jeddah, Saudi Arabia

October 2013 - May 2014

Supervision the Saloon.
Coordinate with the team.
Distribute tasks to employees.
helping the manger.
writing the bills and make appointment for customers in computer.
Company industry:
Personal Care Centers
Job role:
Beauty and Fashion

Education

King Abdulaziz University

December 2013

December 2013

Bachelor's degree, English literature

Saudi Arabia

GPA (point): 2.42 out of 5

GPA (point): 2.42 out of 5

Bachelor’s Degree in English Language – King Abdulaziz University

Skills

Customer Service

Expert

Microsoft Office

Expert

Social Media

Expert

Fast Learning

Expert

Problem Solving

Expert

Speed printing

Expert

Customer service

Expert

Microsoft Office

Expert

teamwork

Expert

quick learner

Expert

communication skills

Expert

Customer Service

Expert

Microsoft Office

Expert

Social Media

Expert

Fast Learning

Expert

Problem Solving

Expert

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

walking
diving and swimming
social media
travel
photography

I took two photography courses