Mohamed Mashhadi

Performed daily bank and cash reconciliations across multiple branches, ensuring accuracy and timely
discrepancy resolution
Reviewed and analyzed high-volume financial transactions (bank, K-NET, internal systems)
Managed payroll-related reconciliations and financial adjustments
Conducted audits across 20+ branches, strengthening compliance and financial controls
Monitored cheque collections and coordinated with banks and internal departments
Reviewed suspense accounts and prepared journal entries for accurate financial classification
Collaborated with cross-functional teams to resolve financial issues and improve processes
Supported monthly and year-end closing activities
Tools: Symex system, Microsoft Excel, K-NET Reports

Managed payroll, indemnity, and leave calculations for 1000+ employees
Processed supplier payments and handled online banking transactions
Maintained accounting records and performed reconciliations
Supported audit activities and vendor account management
Tools: Al-Shamel System, Excel, Banking Systems

Recorded accounting entries
Managed payroll and supplier accounts
Prepared financial reports and reconciliations

Trained staff on SAP system and ensured data accuracy.
Helped customers with billing, service inquiries, and meter installation processes.
Coordinated with customer service teams, back-office departments, and IT support.
Acted as a key point of contact for operational support and issue resolutions

Delivered exceptional customer service through high-volume inbound call handling.
Resolved customer complaints while supporting high satisfaction levels.
Helped customers with billing, service requests, products, and technical issues.
Supported colleagues across branches to ensure consistent service quality.
Worked effectively under pressure during peak periods and high call volumes.