Yousef Al Tabbaa

Responsible for 10 sales operations coordinators supporting Business customers such as;
Souq.com, Nesto Hypermarket, Jarir Bookstore, souq .com, joly cheq…. etc.
* Created and maintained metrics and goals to improve customer satisfaction.
* Responsible for improving on-time delivery, inventory reduction and verifying forecast accuracy.
* Prepared and presented to management monthly detailed charts regarding progress on delivery
Performance, inventory reductions, credits, debits, and returns. Perform annual performance
reviews.
* Managed several projects to streamline processes and develop greater sell through with limited
resources
* Led 'Customer PO Simplification' initiative to improve sales productivity. Increased sales
bookings by 20%.
* Decreased order process time by 24 hours for better customer experience.
* Lead the team of accounts and put strategy for planning business.
* Put planning to achieve the target, and report to GM.

Developed relationships with medium business customers to grow B2B sales >15% Year over Year

 Achieved SR12 million+ annual revenue across 10 accounts
 Managed complex projects between internal / external customers
 Acquired SR1 million+ revenue in new accounts via proactive, creative marketing efforts
 Coordinated with field-based Account Executive to target and grow lines of business in
strategic accounts.
 Put plan to achieve the target.
 Make control on the stock for each account.
 Build good relationship with costumer.
 Also take care about after sales for each account.
 Sign contract with the costumers.

Prepared contracts, productivity reports.
* Ensured that meetings and related functions were executed to exceed the client's
expectations.
* Conducted sales presentations to clients to demonstrate our products
* Created email correspondence to enhance client communication and maintained agency
calendar.
* Team leader in the selling area.
* Regulation the sales area.
* Regulation the events and arrange the products, prices..
* Price survey with other competitors.
* Good relationship with supplier.