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مرام مبارك, Customer Service Representative

مرام مبارك

Customer Service Representative·Extensya

Saudi Arabia

Diploma, public administration

Work experience

Total years of experience: 2 years, 4 months

Customer Service Representative

April 2024 - July 2025

Extensya

Riyadh, Saudi Arabia

April 2024 - July 2025

• Managed customer inquiries via phone and email professionally and efficiently.
• Provided accurate information and solutions to enhance customer satisfaction.
• Handled complaints and resolved issues in a timely manner.
Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

Cashier & Sales Assistant

August 2024 - November 2024

Ali Ahmed Al-Qabas Commercial Establishment

Riyadh, Saudi Arabia

August 2024 - November 2024

• Assisted customers in selecting products and completing purchases.
• Handled cash transactions accurately and efficiently.
• Maintained clean and organized sales area and stock inventory.
Company industry:
Fashion & Apparel
Job role:
Sales

Data Entry Clerk

January 2023 - August 2023

Najood Mamdouh Al-Anazi Transport Establishment

Riyadh, Saudi Arabia

January 2023 - August 2023

• Accurately entered and managed data for company records.
• Maintained high levels of attention to detail and confidentiality.
• Assisted in generating reports and organizing information for management.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Financial Controller

May 2022 - August 2022

Rahaf Al-Anazi Logistics

Riyadh, Saudi Arabia

May 2022 - August 2022

A detail-oriented and analytical Financial Controller with a proven track record of overseeing financial operations, ensuring compliance, and managing corporate budgets. Expert in financial reporting, internal controls, and strategic planning to drive profitability and maintain fiscal integrity.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Logistics and Transportation

Education

King Faisal University

December 2026

December 2026

Diploma, public administration

Saudi Arabia

Currently enrolled in a Professional Diploma in Public Administration. I have completed all academic requirements and coursework, and only the mandatory 6-month field training remains. Expected graduation upon completion of the training period.

King Faisal University

December 2026

December 2026

Diploma, public administration

Saudi Arabia

ثانوية عامة

July 2018

July 2018

High school or equivalent, علوم طبيعيه

Saudi Arabia

ممتاز

Skills

Vendor
Expert
Vendor
Expert
reception
Expert
reception
Expert
Data Input
Expert
Data Input
Expert
Secretarial
Expert
Secretarial
Expert
Customer Service
Expert
Customer Service
Expert
العمل الجماعي
Expert
العمل الجماعي
Expert
النزاهه
Expert
النزاهه
Expert
الثقه بالنفس
Expert
الثقه بالنفس
Expert
القدره على عمل عدت مهام
Intermediate
القدره على عمل عدت مهام
Intermediate
التكييف والمرونه
Expert
التكييف والمرونه
Expert
المنطقيه وحسن التصرف
Intermediate
المنطقيه وحسن التصرف
Intermediate
Receptionist
Expert
Receptionist
Expert
Administration
Intermediate
Administration
Intermediate
Front Office
Expert
Front Office
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Microsoft Excel
Customer Care
Expert
Customer Care
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
Accounting
Expert
Accounting
Expert
Management
Expert
Management
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
Office Management
Expert
Office Management
Expert
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Administration & Entrepreneurship
شهادة مهارة في القيادة والريادة.
ثانوية فرسان الجزيرة الأهلية - إدارة التعليم بمحافظة الخرج.
Oct 2018
Show credentials
Training
خدمة العملاء
مكتبة الملك فهد

Hobbies

  • الترتيب والتنظيم والتنسيق