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Aziza Mohammed, Customer experience manager

Aziza Mohammed

Customer experience manager·United Electonic Company-Extra

Saudi Arabia

Diploma, Executive Secretary

Work experience

Total years of experience: 9 years, 5 months

Customer experience manager

December 2014 - August 2023

United Electonic Company-Extra

Jeddah, Saudi Arabia

December 2014 - August 2023

Follow up sales and resolve customer complaints, store organization, management, finance and control manager, deputy store manager, follow up with sales conseltant to achieve the target services and sales, make the chick list for all the store

Company industry:
Marketing
Job role:
Management

Operations Manager

December 2014 - August 2023

Electronic United company

Jeddah, Saudi Arabia

December 2014 - August 2023

Company industry:
Consumer Electronics
Job role:
Management

Supervisor of Accounting Department

September 2010 - April 2011

Safola group

Saudi Arabia

September 2010 - April 2011

Supervisor of the Accounting and Customer Service Department in the Retail Sector and Deputy Director of the Department

Company industry:
Public Administration
Job role:
Administration

Education

Nafisa Shams Institute

November 2009

November 2009

Diploma, Executive Secretary

Saudi Arabia

GPA (percentage): 85%

GPA (percentage): 85%

King Abdulaziz University

February 2006

February 2006

Bachelor's degree, Arabic And Asian Studies

Saudi Arabia

GPA (point): 18 out of 20

GPA (point): 18 out of 20

Umm Al-Qura University

January 2001

January 2001

Bachelor's degree, Arabic

Saudi Arabia

Skills

Customer Experience Improvement
Expert
Customer Experience Improvement
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Service Improvement
Expert
Service Improvement
Expert
Customer Service Management
Expert
Customer Service Management
Expert
Operation Management
Expert
Operation Management
Expert
Office programs
Expert
Office programs
Expert
teaching
Expert
teaching
Expert
Driving, holds a driving license
Expert
Driving, holds a driving license
Expert
Bookkeeping and account management
Expert
Bookkeeping and account management
Expert
Teamwork, cooperation and helping others
Expert
Teamwork, cooperation and helping others
Expert
Patience and responsibility
Expert
Patience and responsibility
Expert
Sales
Expert
Sales
Expert
Project Management
Intermediate
Project Management
Intermediate
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Accounting
Intermediate
Accounting
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Management
Expert
Management
Expert
Team Management
Expert
Team Management
Expert
Banking
Intermediate
Banking
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
بكالوريوس في الأدب العربي
Aug 2004

Hobbies

  • القراءة وممارسة الرياضة