Sales Account Manager
Delta IT
Total years of experience :10 years, 0 Months
Ensure achievement of budgeted numbers of sales.
Manage Account and distributors to achieve the overall objective of sales numbers.
Provide best customer experience by continuous alignment with operations teams.
Monthly reporting on performance, pipeline outlook, market and competitor developments.
Regular feedback and interaction with marketing team to execute effective campaigns.
Regular performance reviews with partners, customer and end user to identify growth opportunities and remove obstacles.
Experience: Sales Executive Manager, FVC - Jan 2017 Till Present
Company Industry: Value Added Distributer (VAD)
Job Role:
Achieving assigned order and related objectives for the entire process analytics portfolio. Evaluation of potential new and existing customers/opportunities & devise winning proposition.
Creating, planning and implementing the marketing and sales strategy for the assigned area in accordance with sales strategy, and budget.
Establishing marketing and sales targets and ensuring their achievement through regular oversight, and definition and implementation of improvement plans as needed.
Develop service sales business.
Developing relationships with key customers and other decision makers. Planning and implementing customer surveys, analyzing and acting on the results to ensure high levels of customer satisfaction. Drive the actions to ensure the customer satisfaction is always on top priority.
Processing orders to ensure that customers receive accurate and timely delivery of products, and act as first port of call to customers’ questions and orders. Building long-term and sustainable customer relationships and prioritize the work according to the defined criteria to ensure consistent customer satisfaction.
Pre-sales engineer, FVC - Jan 2015 To Dec 2016
Company Industry: Value Added Distributer (VAD)
Job Role:
Develop technical specifications of complex solutions.
Take ownership of managing major bids and alliance with third parties.
Provide technical consultancy service to clients.
Cross departments/divisions coordination in developing client solutions.
Define all service level implementations parameters related to proposed solution.
Technical write-up of all bid documents.
Designing complex Solutions.
Responding to RFP.
Working closely with the partner and end-users.
Implementing solution Prove of Concept (POC) for the end-user.
Conducting customer presentation.
Providing consultancy services for UC integrated solution.
Post-sales engineer, FVC - Jan 2013 To Dec 2014
Company Industry: Value Added Distributer (VAD)
Job Role:
Assess client requirements during deployment.
Perform system assessments, design, implementation, refinement and testing.
Consult with customers to define and deliver the appropriate solution using best practices.
Problem identification and resolution during deployment.
Project management including proposal creation and project documentation.
Helping sales team achieving target.
Working as a trusted advisory for the end-users.
Performing customer site-survey.
Following projecting implementation and getting sign off.
Following the maintenance contracts progress in different regions.
Participating in installation for Government, Education, Health & Financial sectors.
Installing Video Conference solutions for meeting rooms.
Installing Video Conference room (RPX), (OTX)&(Silex) At the customer premises.
• Installing and manipulating video conferences systems.
• Installing and managing video surveillance systems.
• Installation of network optimization solutions for customers “Riverbed, Silver peak, Extreme, Fluke Networks, NetScout.
• Installing and Configuring network devices (Modems, Routers, Core switches, Firewalls, Multiplexers).
Working closely with the partner and customer.
Implementing solution Prove of Concept (POC) for the customer.
Analyzing different solutions and recommending the best to the customers.
IT Manager, FVC - Nov 2010 To Dec 2012
Company Industry: Value Added Distributer (VAD)
Radiant .
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