ريم غداف, personal banking officer

ريم غداف

personal banking officer

Bank Audi

البلد
لبنان - بيروت
التعليم
دبلوم, Public Relations
الخبرات
13 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 5 أشهر

personal banking officer في Bank Audi
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ مايو 2016

Performed customer transactions for money orders; cashiers
checks;deposits and withdrawals
Answered customer inquiries on banking products including checking
;savings loans and lines of credit
Handled various accounting transactions .
Assisted customers with setting up or closing accounts completing loan
applications and signing up for new services

Bank Teller في Bank Audi
  • لبنان - بيروت
  • مارس 2019 إلى أغسطس 2019

Part time job
Used scripted conversation prompts to convey current account
information and obtain payments

Telesales Executive في Bank Audi
  • لبنان - بيروت
  • نوفمبر 2018 إلى مارس 2019

Part time job
Resolved customer complaints and addressed emergency requests and
needs.
Answered up to number incoming calls in busy fast-paced global call
center.
maintained accurate and current customer account data with manual
forms processing and digital information updates.
conferred with customers about concerns with products or services to
resolve problems and drive sales.

Telesales Executive في Bank Audi
  • لبنان - بيروت
  • نوفمبر 2018 إلى مارس 2019

extra work hours at bank audi to help customers threw phone calls services

Customer Service Team Leader في Tls Contact - Lebanon
  • لبنان - بيروت
  • يناير 2012 إلى مايو 2016

Drafted professional memos letters and marketing copy to support
business objectives and growth.
Produced high-quality documents, and presentations for embassy needs.
Interacted with customers professionally in-person to provide information
and directed to desired staff members

sales في ARB insurance company
  • لبنان - بيروت
  • يونيو 2011 إلى ديسمبر 2011

Worked to accommodate new and different insurance requests and
explored new value opportunities to optimize insurance agency
reputation.
Built relationships with clients through active listening and skill talents to
provide excellent service.
Met with customers to provide information about available products and
policies

teacher في mea college
  • لبنان - بيروت
  • يناير 2011 إلى يونيو 2011

educational

الخلفية التعليمية

دبلوم, Public Relations
  • في Lebanese University
  • سبتمبر 2018

Specialties & Skills

Hardwork
Challenges
Teamwork
Customer Service
Event Management
microsoft powerpoint
operation
teamwork
excel power point and world
problem solving
planning
office management
customer satisfaction
customer service
sellers agent
Purchasing
Marketing

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس
العربية
متمرّس

الهوايات

  • volley ball basket ball