personal banking officer
Bank Audi
Total years of experience :13 years, 5 Months
Performed customer transactions for money orders; cashiers
checks;deposits and withdrawals
Answered customer inquiries on banking products including checking
;savings loans and lines of credit
Handled various accounting transactions .
Assisted customers with setting up or closing accounts completing loan
applications and signing up for new services
Part time job
Used scripted conversation prompts to convey current account
information and obtain payments
Part time job
Resolved customer complaints and addressed emergency requests and
needs.
Answered up to number incoming calls in busy fast-paced global call
center.
maintained accurate and current customer account data with manual
forms processing and digital information updates.
conferred with customers about concerns with products or services to
resolve problems and drive sales.
extra work hours at bank audi to help customers threw phone calls services
Drafted professional memos letters and marketing copy to support
business objectives and growth.
Produced high-quality documents, and presentations for embassy needs.
Interacted with customers professionally in-person to provide information
and directed to desired staff members
Worked to accommodate new and different insurance requests and
explored new value opportunities to optimize insurance agency
reputation.
Built relationships with clients through active listening and skill talents to
provide excellent service.
Met with customers to provide information about available products and
policies
educational