reem ghaddaf, personal banking officer

reem ghaddaf

personal banking officer

Bank Audi

Lieu
Liban - Beyrouth
Éducation
Diplôme, Public Relations
Expérience
13 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 5 Mois

personal banking officer à Bank Audi
  • Liban - Beyrouth
  • Je travaille ici depuis mai 2016

Performed customer transactions for money orders; cashiers
checks;deposits and withdrawals
Answered customer inquiries on banking products including checking
;savings loans and lines of credit
Handled various accounting transactions .
Assisted customers with setting up or closing accounts completing loan
applications and signing up for new services

Bank Teller à Bank Audi
  • Liban - Beyrouth
  • mars 2019 à août 2019

Part time job
Used scripted conversation prompts to convey current account
information and obtain payments

Telesales Executive à Bank Audi
  • Liban - Beyrouth
  • novembre 2018 à mars 2019

Part time job
Resolved customer complaints and addressed emergency requests and
needs.
Answered up to number incoming calls in busy fast-paced global call
center.
maintained accurate and current customer account data with manual
forms processing and digital information updates.
conferred with customers about concerns with products or services to
resolve problems and drive sales.

Telesales Executive à Bank Audi
  • Liban - Beyrouth
  • novembre 2018 à mars 2019

extra work hours at bank audi to help customers threw phone calls services

Customer Service Team Leader à Tls Contact - Lebanon
  • Liban - Beyrouth
  • janvier 2012 à mai 2016

Drafted professional memos letters and marketing copy to support
business objectives and growth.
Produced high-quality documents, and presentations for embassy needs.
Interacted with customers professionally in-person to provide information
and directed to desired staff members

sales à ARB insurance company
  • Liban - Beyrouth
  • juin 2011 à décembre 2011

Worked to accommodate new and different insurance requests and
explored new value opportunities to optimize insurance agency
reputation.
Built relationships with clients through active listening and skill talents to
provide excellent service.
Met with customers to provide information about available products and
policies

teacher à mea college
  • Liban - Beyrouth
  • janvier 2011 à juin 2011

educational

Éducation

Diplôme, Public Relations
  • à Lebanese University
  • septembre 2018

Specialties & Skills

Hardwork
Challenges
Teamwork
Customer Service
Event Management
microsoft powerpoint
operation
teamwork
excel power point and world
problem solving
planning
office management
customer satisfaction
customer service
sellers agent
Purchasing
Marketing

Langues

Anglais
Expert
Français
Expert
Arabe
Expert

Loisirs

  • volley ball basket ball