Group HR and Admin Director
Marzooq Al Shamlan Holding
Total years of experience :12 years, 5 Months
The Avenue Hotel (Pre-Opening Team) & Saraya
Corniche Hotel (Both A Murwab Hotel Under Katara Hospitality)
Key Accomplishments
* Create an onboarding experience for all new hires
* Establish a Staff Handbook
* Handling /preparing HR Budgets
* Preparation of Hotel Manning
* In charge of the staff Housing/ All Related issues
* Handling staff Cafeteria/All Related issues
* Consolidated & Clarified the hotel remuneration and benefits Together with The group HR
* Standardize and implement Hotels Human Resources P&P
* Establish a Training Program to increase stars build their skills in order to deliver and improve
service - Presented to the Group HR.
* Formalize both hotels administrative documents to enhance and standardize HR processes
* Handled and Developed Recruitment Strategy in coordination with the group HR
* In charge of all HR activities
The Diplomatic Club
Manage all the human resources issues; perform executive-level consulting in organizational
development; coaching; results-oriented training, development and implementation; and strategic
planning.
Key Accomplishments
* Development of Employees Salary Incentives policy
* Developed Total Compensation System based on:
o Development of Performance Management Tools.
o Redefinition of positions and rebaselining of salaries.
o Development of career ladders for staff.
o Comprehensive performance appraisal system
* Development of Club SOP’s
* Development of staff orientation program
* Trained team leaders to use policies and procedures and manage people in accordance to
them
* Facilitated the rebuilding of the organization’s HR function and brought recruitment in-house,
which resulted in significant cost-savings
* Developed a management of attendance policy which has reduced absenteeism levels in the
workplace by 2% year-on-year
* Improved employee satisfaction 20% by implementing employee feedback process to identify
and correct problem areas.
* Developed and instituted advanced staffing plan that reduced turnaround
Planned and implemented a cultural change programme aimed at turning round a struggling modern
site improving morale and consistency
Key Accomplishments
* Initiated and designed quarterly teambuilding events for a site management team using a range
of different resources and facilities to build relationships, develop teamwork and ensure
consistent behaviors
* Designed and implemented HR policies and procedures
* Simplified performance evaluation process
* Saved on expense, by increasing employee retention and reducing associated cost of new
hires; achieved competitive advantage by retaining top talent
Pre-opening Team)
Key Accomplishments
* Develop Recruitment Strategy
* Define Performance Management and Develop Plan for Implementation
* Analyze Temporary Staffing and Recommend Improvements.
* Redesign New Employee Orientation
* Elevated standards for company evaluation performance and promotion.
* Created staff development program.
* developed employee benefits program
Successfully provided exemplary executive level support to the General manager responsible for overall
management of the company. Responsible for overall day-to day administrative operations and logistical support for
the corporate office and field production processes.
Key Accomplishments
* Successfully supported all administrative organizational needs not limited to requests for calendar,