Regional Sales Manager
IATI co. Lebanon
Total years of experience :18 years, 1 Months
Improve an organization’s market position, also achieved financial growth.
* Negotiate many contract which improved company performance by 40%+.
* Defines long-term organizational strategic goals, as well builds key customer
relationships among Airlines & Corporate.
* Identify business opportunities, close business deals.
* Maintaining extensive knowledge of Lebanese market conditions
* Working with internal team, marketing staff and other managers to increase sales
& thereby maximize revenue for the company.
* Guiding team to find potential new customers, present to them, ultimately
convert into clients and continue to grow business.
* Optimize necessary departments & scales that enrich revenue, also focusing on
an Online & mobile App (B2B/B2C) to generate sales as well to manage the gaps
by updating IT team for enhancement.
* Acting HR manager position to maintain the work structure by updating job
requirements and job descriptions for all positions.
* Prepares employees for assignments by establishing and conducting orientation
and training programs.
Operations manager with experience of successfully coordinating the activities
of various departments concerned with the production, pricing, sales, and
distribution of products & services. Comfortable working with people of all
levels, having an excellent commercial approach to solve problems and develop
business processes. Having proven people management skills, with the ability to
manage performance and motivate staff on an individual and team level.
* Providing leadership and management to the business with full responsible for
the day- to-day running of various departments. Focus on developed programs
that deliver efficiencies, playing a leading role in the mobilization, development
and implementation of robust operational processes.
* Duties: Directing various business departments helpdesk, sales, training &
airline corporate (ADM’sBSP), to ensure the smooth running of the company.
Resolving contractual, commercial issues and disputes. Training and leading a
large team, providing discipline and performance feedback.
* Developing positive direct relationships with key business contacts. Schedule the
workload to meet priorities and targets. Possessing personality, energy &
charisma to inspire, lead and develop staff. Using MIDT to study market
performance & competitors. Analyzing complex data and documentation.
Involved in the recruitment and mentoring of new staff. Responsible for achieving
all performance related targets. Ensuring that best practice is followed in safety,
legality and quality of service. Developing and supporting a cross functional
culture of continuous improvement. Assisting company accountants in the
formulation of forecasts and budgets. Maintaining excellent relationships with
clients and suppliers. Undertaking staff performance reviews.
* Win New Business Retention of old business and increase in SOW for existing
multi-GDS client. Sell and increase the usage of products.
* Enhance the knowledge of the customer with product demonstrations.
* Achieving goals and targets, win several awards.
Coordinating the activities of various departments
* Ensure the correct aircraft assignments are displayed on the operations control
system including the build-up of data for each flight.
* Make tactical and operational decisions in adjusting resources to meet flight
schedules.
* Coordinate with all operational departments, airport office as required.
* Provide appropriate notices to affected departments and down line stations on
any unplanned flight disruption.
* Achieve targets on 2007 and win an awards
* Controlling yield during seasonality and Stocks
* Controlling Group yield.
* Focusing on corporate for better achievements.
* Controlling the Preflight check & manifest.
* Monitoring front desk staff for better customer services
* Monitoring all PTA ‘s & ADM’s.
* Make sure that staffs have well knowledge about every update to the CRS &
crafts.
Responsible on reservation & ticketing, focuses on good customer services, working
on Gabriel system, focusing on yield.
Responsible on reservation & ticketing, focuses on good customer services, focusing on
frequent traveler.
Responsible on reservation & ticketing, focuses on good customer services.
Account staff responsible on reservation, ticket, DHL, Western union, working on RD
accounting system.
:
courses: Computer skills * Galileo Training Courses * Amadeus Training Courses * Worldspan Training Courses * Sabre Training courses * Galileo Reservation & Ticketing Certificate. * Amadeus Reservation & Ticketing Certificate KEY SKILLS AND COMPETENCIES 1. Fundamentals of search Sales Effectiveness Certificate 2. Travelport Universal API knowledge refresh certificate 3. End of year certificate
