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Samson Lingampalli, Key Account Manager

Samson Lingampalli

Key Account Manager·Mordor Intelligence LLP

India

High school or equivalent, Commerce

Work experience

Total years of experience: 20 years, 1 months

Key Account Manager

October 2017 - Present

Mordor Intelligence LLP

Hyderabad, India

October 2017 - Present

Mordor Intelligence operates in the business of industry analysis & consulting, helping clients shape their strategic decisions. In today’s fast-paced and competitive business environment, every customer has a unique information requirement. Having understood this, we offer custom market intelligence and advisory services along with our syndicated reports, to help them gain edge over competition. We have successfully catered to over 500 clients across the following industries.

• Handle end-to-end sales by conversion
• Conduct upselling and cross-selling
• Managing new leads and existing clients
• Coordinate and strategize effectively with research teams
• Handle and maximize revenues from allocated leads.
• Work with research team in responding to RFQs and RFPs
• Consultative Sales

Company industry:
Business Consultancy Services
Job role:
Sales

Senior Account Manager

April 2016 - September 2017

Monster India Pvt Ltd

India

April 2016 - September 2017

South East Asia region

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Sales

Personal Account Manager

May 2015 - April 2016

CFX education Pvt Ltd

Mumbai, India

May 2015 - April 2016

Nature of work:
•Handling Clients account, generating more deposits and handling withdrawals.
•Client Relationship Management & Meeting targets.
•Participating in Setting targets & goals.
•Achieving goals and making happy clients.
•Generating new client and retaining them

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Technical support

July 2011 - January 2015

Convergys Pvt ltd

India

July 2011 - January 2015

Nature of work:
•Handling technical calls and troubleshoot hardware and software issues.
•Sales of warranty and hardware parts.
•Customer Relationship Management & Meeting targets.
•Participating in Setting Sales & goals.
•Achieving csat and making happy customers

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

UNIT MANAGER

May 2008 - June 2011

SHLOK HOSPITALITY PVT LTD BASKIN ROBBINS

Mumbai, India

May 2008 - June 2011

Nature of work:
•Handling stock report and inventory.
•Cashiering of counter sale.
•Customer Relationship Management & Generating the References from Them.
•Participating in Setting Sales & goals.
•Promotions Activities

Company industry:
Hospitality & Accomodation
Job role:
Management

SALES OFFICER

February 2007 - April 2008

IMPULSE ORGANISATION

Mumbai, India

February 2007 - April 2008

Nature of work:
•Selling the BOOKS IN PUBLICATION
•Developing Existing clients & provide good services to clients.
•Client Relationship Management & Generating the References from Them.
•Participating In Setting Sales & Marketing.
•Additions to Never Clients as Well as Looking after the existing ones.
•Planning out well in advance the programs of day -to-day affairs of administration Task &
Follow up to its precise implementation

Company industry:
Administration Support Services
Job role:
Sales

OUTLET INCHARGE

February 2006 - April 2007

CAFÉ NESCAFE

Mumbai, India

February 2006 - April 2007

Nature of work:
•Handling stock report and inventory.
•Cashiering of counter sale.
•Customer Relationship Management & Generating the References from them.
•Participating In Setting Sales & goals.
•Promotions Activities.
•Banking activites

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

University of Mumbai

October 2013

October 2013

High school or equivalent, Commerce

India

GPA (percentage): 35%

GPA (percentage): 35%

HSC Passed

Skills

Outbound
Expert
Outbound
Expert
Teamwork
Expert
Teamwork
Expert
Customer Care
Expert
Customer Care
Expert
Lead Generation
Expert
Lead Generation
Expert
Sales
Expert
Sales
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
APPROACH
Expert
APPROACH
Expert
APT
Expert
APT
Expert
CASHIER
Expert
CASHIER
Expert
CRM
Expert
CRM
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
RELATIONSHIP MANAGEMENT
Expert
RELATIONSHIP MANAGEMENT
Expert
SALES
Expert
SALES
Expert

Languages

English
Expert
Hindi
Expert
Telugu
Native Speaker
Marathi
Expert