Total des années d'expérience: 13 Années, 9 Mois
décembre 2018
A À présent
Retail Manager
à 1004 gourmet
Lieu :
Émirats Arabes Unis - Dubaï
août 2018
A novembre 2018
Asst. FO MGR
à Park Hotel Yeongdeungpo
Lieu :
Corée (Sud)
- Prepared for the Grand open of Park hotel Yeongdeungpo Seoul
- Set up the Hardware and Software system for each shift
- Managed the scheduling for man power
- Set up the Hardware and Software system for each shift
- Managed the scheduling for man power
juin 2017
A mai 2018
General Manager
à 7 stay Myeongdong
Lieu :
Corée (Sud)
- Reducing operating costs and contributing to work-time efficiency)
- More than 100 guest in 45 rooms are served as 5 star hotel's guest
- Frequent guest highly increase & 10% in sales increase
- Regularly updated good customer compliments as review
- More than 100 guest in 45 rooms are served as 5 star hotel's guest
- Frequent guest highly increase & 10% in sales increase
- Regularly updated good customer compliments as review
août 2016
A mars 2017
Guest Service Center
à Intercontinental Hotel COEX
Lieu :
Corée (Sud)
- 24/7 Instant Service Center with cooperating with front and bell desk departments.
- Contribution of various telephone service such as hotel reservation, information, room service order, and complain of foreigner and native.
- Contribution of various telephone service such as hotel reservation, information, room service order, and complain of foreigner and native.
mai 2013
A mai 2016
Senior customer service agent
à Qatar Airways
Lieu :
Qatar - Doha
- Handled the duty as a senior at boarding gate over 5 flights ( ~ 1000 PAX ) per day; administrated
travel document verification, managed priority boarding of passengers to ensure smooth traffic flow on all embarked flights and coordinated flight releases proficiently with central flight control.
travel document verification, managed priority boarding of passengers to ensure smooth traffic flow on all embarked flights and coordinated flight releases proficiently with central flight control.
juin 2011
A novembre 2012
F & B Attendant
à W Hotels Walkerhill
Lieu :
Corée (Sud)
- Managing all of the items on Mini Bar in whole floors
Handling everything in signature restaurant such as organizing casual staff, serving the meal with table service, and preparing for opening as well as closing the outlet
Handling everything in signature restaurant such as organizing casual staff, serving the meal with table service, and preparing for opening as well as closing the outlet
juillet 2009
A juin 2011
f and b associate
à Grand Hyatt
Lieu :
Corée (Sud)
- Organizing large amounts of data to record all of the information during the operation
- In charge of educating on the knowledge of Hotel service for new recruits
- Administering the staffs of Dep. Room Service in absence of Manager
- In charge of educating on the knowledge of Hotel service for new recruits
- Administering the staffs of Dep. Room Service in absence of Manager
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