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SHADADAM HAMDULAY, Logistics Operations Supervisor

SHADADAM HAMDULAY

Logistics Operations Supervisor·FedEx Express

Kuwait

Master's degree, Accounting & Finance

Work experience

Total years of experience: 11 years, 1 months

Logistics Operations Supervisor

March 2021 - Present

FedEx Express

Al Kuwait, Kuwait

March 2021 - Present

• Supervise the warehouse team and manage day to day warehouse operations. Coordinate and oversee all warehouse logistics.
• Daily Supervision of 40-45 employees monitored potential risks and other significant matters that required immediate solutions.
• Held meeting with the loop leaders to assess their distribution channels and resources as required to carry out operations successfully & effectively manage inbound/outbound shipments,
• Conducting accidents investigations and prepare and recommend corrective actions.
• Resolve problems concerning transportation, logistics system & customer issues.
• Applying and enforcing company policies and procedures within the framework of the company and take corrective action for violating companies policies.
• Generating and maintaining daily, monthly, and quarterly reports that support operations and follow up to ensure that appropriate measures are taken to correct the failures.
• Reduce customer complaints by provide good service to customers through delivering shipments withing committed date & time.
• Following with the customers for to support the development of good customer relationship.
• Conducting employee safety observations to ensure safety and productivity procedures are being followed and also ensure that warehouse health and safety requirements are met.
• Ensuring new employees are trained on operational process, general safety policies and proper use of assigned equipment

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Logistics Operations Specialist

September 2019 - February 2021

Fedex

Al Kuwait, Kuwait

September 2019 - February 2021

Dispatch
• Send routing and follow up with origin and update the customer with the status at all stages till shipment arrives in Kuwait.
• Update the tracking sheet with shipment status and send to customer.
• Collecting, processing and communicating with the customer to get relevant data in time &, prioritizing delivery in committed date.
• Maintain Shipping records, including providing tracking or shipping history information to the customers.
• Following up with the clearance department to ensure that shipment is cleared and delivered on committed date & time.
• Assigning Pickup and deliveries to the couriers as per the routes given to them.
• Following and communicating with couriers if any difficulties on the road.
• Creating the report for the committed shipments and following up with the customer to get it delivered on committed time.
• Any other related duties assigned by direct supervisor to meet the business needs.

Cash Management
• Perform cash management operations, including cash handling and closing daily cash collected by employees in the system.
• Reviewing and auditing freight & Customs bills for billing purposes so there should be no discrepancy.
• Performing claim reimbursement for the employees
• Handling petty cash for the employees
Manifesting
• Creating and maintaining accurate files and reports. Preparing documents & coordinate with export team for the movement of all shipments.
• Validating all required documents for the export shipments required by Destination countries.
• Following up with the customers if any document missing to export the shipment.
• Scanning all Documents for data entry.
• Fixing the error if any and make sure that shipments are exported on time.
UTL
• Following with the Customers for address confirmation and for duty payment if any before arranging the deliveries
• Following with the Origin countries for the bad address shipments to make sure shipment get delivered on committed time.
• Following with the customers for to support the development of good customer relationship
• Ensuring to respond all queries of the customer through email and phone calls.
Other Responsibilities
• Attend to all administration requirements including arranging office supplies, general clerical support to employees/managers and arranging customer supplies orders.
• Raising PO for the office supplies & operational works.
• Verifying vendor invoices received before payment approval
• Preparing Schedule for the admin agents as per business requirements.
• Providing support to Operations/Finance team as requested
• Providing assistance to Operation/Finance manager for any issue and concern for employees
• Maintaining the data of the employees as per Operations/Finance requirements.
• Providing timely reports to Operation & Finance Managements

Company industry:
Shipping
Job role:
Logistics and Transportation

Accountant

February 2018 - August 2019

Vertical Media Services

Al Kuwait, Kuwait

February 2018 - August 2019

• Maintenance of basic book keeping, Ledgers and petty cash.
• Handling customer’s accounts, settlements and recoveries.
• Handling account payables and receivables Banking activities and reconciliation of bank account.
• Preparation of staff salaries.

Company industry:
Publishing
Job role:
Accounting and Auditing

Accountant

March 2015 - November 2017

Elegant Builders & Developers

India

March 2015 - November 2017

A unique name in the industry of building and developing real estate projects. A fast growing company with their prime office in Kharghar has established in 2007 and has completed over 10 residential building projects.

Company industry:
Civil Engineering
Job role:
Accounting and Auditing

Education

he University of Mumbaithe University of Mumbai

May 2016

May 2016

Master's degree, Accounting & Finance

India

GPA (percentage): 60%

GPA (percentage): 60%

• Accomplish Master of Commerce (M.Com) specialized in Accounting & Finance from the University of Mumbai in the year of 2016.

Skills

Operation
Expert
Operation
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Logistics Analysis
Expert
Logistics Analysis
Expert
Logistics
Expert
Logistics
Expert
BANKING
Intermediate
BANKING
Intermediate
BASIC
Intermediate
BASIC
Intermediate
BOOKKEEPING
Intermediate
BOOKKEEPING
Intermediate
COM
Beginner
COM
Beginner
DATA MANAGEMENT
Beginner
DATA MANAGEMENT
Beginner
ERP
Intermediate
ERP
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PAYABLES
Intermediate
PAYABLES
Intermediate
SETTLEMENTS
Intermediate
SETTLEMENTS
Intermediate

Languages

Arabic

Beginner

English

Expert

Hindi

Native Speaker