Shaheen Sharafuddin, Sr. Techno-Functional Consultant

Shaheen Sharafuddin

Sr. Techno-Functional Consultant

Metadata Technologies

Location
India - Kerala
Education
Bachelor's degree, Computer Science
Experience
3 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :3 years, 11 Months

Sr. Techno-Functional Consultant at Metadata Technologies
  • India
  • June 2015 to May 2016

Solution design and implementation
•Software development and coding in Microsoft Technology
•Onsite Activities such as User Training, CRP sessions, Requirement gathering, Go Live and Support
•Presales activity for Microsoft Dynamics CRM and software
•Demos of CRM and software to the client
•Creating project Charter
•Understanding and implementing client requirement
•Understanding Fit Gap, analysis and implementing
•Coordinate with development team and take active participation in the development of the custom modules
•Implementation of CRM and software and provide training
•Involvement in Support Activities
•Training Team Members

PROJECT PORTFOLIO

Sr. Technical Consultant at Metadata Technologies
  • India
  • August 2014 to May 2015

and June 2016 - Till Date

•Solution design and implementation
•Software development and coding in Microsoft Technology
•Onsite Activities such as User Training, CRP sessions, Requirement gathering, Go Live and Support
•Presales activity for Microsoft Dynamics CRM and software
•Demos of CRM and software to the client
•CRM Installation and Deployment
•Implementing CRM-AX Integration
•Creating project Charter
•Understanding and implementing client requirement
•Understanding Fit Gap, analysis and implementing
•Coordinate with development team and take active participation in the development of the custom modules
•Implementation of CRM and software and provide training
•Involvement in Support Activities

Technical Consultant at Metadata Technologies
  • India
  • July 2012 to July 2014

•Understanding Fit Gap, analysis and implementing
•Involvement in Support Activities
•Training Team Members

Sr. Techno - Functional Consultant
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Offer Management, Leasing Management, Post Leasing Management, Invoice Management and Receipt Management. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Das Holdings Team on getting the requirement and implementing solutions. CRM - AX Integration Implementation. Supporting Das Holdings tickets.

AHI Carrier, Sharjah

AHIC Soffront CRM & Costing Tool for Australia

Sr. Techno-Functional Consultant
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, and Marketing Management using Click Dimension. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Lootah Team on getting the requirement and implementing solutions.




Das Holdings, Abu Dhabi

Das Holdings Real Estate CRM

Sr. Techno-Functional Consultant at Seven Tides Real Estate CRM Solution
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management with Website Integration, Opportunity Management, Property Management, and Marketing Management using Click Dimension. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Seven Tides Team on getting the requirement and implementing solutions. Conducting Process Training and UAT. Integration with AX system using Scribe. (Including Onsite Visit)

Lootah Group of Companies

Lootah Real Estate CRM Solution

Sr. Techno-Functional Consultant at Seven Tides
  • India
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate Integrated CRM Solution. The tasks included Integrating CRM and Dynamics 365 Operations and Finance and Testing

Sr. Techno-Functional Consultant
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Case Management, SLA Management, and Marketing Management using Click Dimension. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Eagle Hills Team on getting the requirement and implementing solutions. Supporting Eagle Hills tickets.

Aqaar Real Estate

Aqaar Real Estate CRM Solution

Sr. Techno - Functional Consultant at Union Properties Real Estate CRM Solution
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Offer Management, Sales Management, Leasing Management, Post Leasing Management, Service Charge Management, Invoice Management and Receipt Management. Creating Processes, Plugins, simple and SSRS Reports, SMS Integration, Outlook Integration and Data Migration for different modules. Communicating with Union Properties Team on getting the requirement and implementing solutions.



Eagle Hills, Abu Dhabi

Eagle Hills Real Estate CRM Solution

Technical Consultant
  • to

Conducted extensive customizations for implementing online CRM along with Lead Management, Opportunity Management, Quotation Management, Goal Management and Incident Management. Creating Processes and Plugins for different modules.

Tebyan Real Estate, Dubai

Tebyan Real Estate CRM Solution

Technical Consultant at Union Properties
  • India
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Offer Management, Sales Management and Receipt Management. Creating Processes, Plugins, simple and SSRS Reports for different modules. Communicating with Tebyan Team on getting the requirement and implementing solutions

Technical Consultant at Danube Real Estate CRM
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Offer Management, Sales Management, Invoice Management and Receipt Management. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Danube Team on getting the requirement and implementing solutions. Supporting Danube tickets

Elcome International, Dubai

Elcome International CRM Solution

Technical Consultant at Al Danube
  • India
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementation of the Lead Management, Opportunity Management, Property Management, Offer Management, Sales and Post Sales Management, Receipt Management, Leasing and Post Leasing Module, Facility Management and Energy Management. This included onsite support. Creating Processes, scripts, plugins, simple and SSRS Reports and Data Migration for different modules

Technical Consultant at GGICO Real Estate CRM Solution
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementation of the Lead Management, Opportunity Management, Property Management, Offer Management, Sales and Post Sales Management, Receipt Management, Leasing and Post Leasing Module, Facility Management and Energy Management. Creating Processes, scripts, Plugins, simple and SSRS Reports for different modules.

ITD, Qatar

ITD Real Estate CRM Solution

Technical Consultant at GGICO
  • India
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing a website integration with CRM to capture leads, Lead Management, Customer Management, Opportunity Management, Property Management, Offer Management, Sales Management and Receipt Management. Creating Processes and Plugins for different modules.

Technical Trainee at The First Group
  • India
  • to

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementation of the Lead Management, Customer Management, Opportunity Management, Property Management, Tours and Travel Management, Offer Management, Sales and Post Sales Management, Receipt Management, and Asset Management. Creating dialogs, processes, scripts, plugins and simple reports for different modules.

Meydan Sobha, Dubai

Meydan Sobha Real Estate CRM

Technical Consultant
  • to

Worked with the Project Team to develop an enterprise-wide Costing Tool Solution on top of Soffront CRM. The tasks included developing & implementing Costing Tool for region Australia. Communicating with AHIC Team on getting the requirement and implementing solutions.

Education

Bachelor's degree, Computer Science
  • at C.H.M.M. College of Advanced Studies
  • October 2018

. (

High school or equivalent, Science
  • at Progressive English School
  • October 2018
High school or equivalent, Science
  • at Progressive English School
  • October 2018

from

High school or equivalent,
  • at Govt. RIT College of Engineering
  • January 2011

from

Specialties & Skills

ADOBE GO LIVE
CUSTOMER RELATIONS
PROGRAMMING
REQUIREMENTS
SOFTWARE DEVELOPMENT
TECHNICAL TRAINING
ASSET MANAGEMENT

Languages

English
Expert
Hindi
Expert