شاكر الزهراني, hospitality/ Tourism GM

شاكر الزهراني

hospitality/ Tourism GM

Tour house

البلد
المملكة العربية السعودية - جدة
التعليم
بكالوريوس, Bechelor applied business of hospitality hospitality
الخبرات
10 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 0 أشهر

hospitality/ Tourism GM في Tour house
  • المملكة العربية السعودية - مكة المكرمة
  • أشغل هذه الوظيفة منذ ديسمبر 2018

planning tour The democratically and internationally
programming
event
fight tickets and car, hotel, tour books

Tour manager في Tourist House
  • المملكة العربية السعودية
  • أشغل هذه الوظيفة منذ يناير 2018

Macce

tourist leader في Tourist house
  • المملكة العربية السعودية
  • أشغل هذه الوظيفة منذ يناير 2018
Small Business Owner في Tomorrow Trip
  • المملكة العربية السعودية - مكة المكرمة
  • يناير 2017 إلى يناير 2018

Analyzing opportunities for opening of new destinations and product development Assisting in resolving complaints and administrative issues of our suppliers and Hotels.

Coordinating with the Head Office loading team, check, positioning of the contracts

Contact Center Operation Manager في Aqalat Company
  • المملكة العربية السعودية - مكة المكرمة
  • يناير 2016 إلى يناير 2017

Drive Market Share and Revenue Performance through proper pricing and mix management.

• Develop overall pricing strategy to include all market segments and distribution channels

• Provide guidance on corporate transient negotiated pricing, group pricing for each group, and

• wholesale pricing

• Ensure effective pricing strategies are in place to reflect asset strength relative to the competition in

• each market

• Lead the Director of Sales & Marketing and General Manager in the decision making process of

• promotion participation, offline contracts and pricing

• Closely monitor competitive pricing and understand the impact of relative pricing decisions on

• property performance.

Front office supervisor and night manager في Dallah
  • المملكة العربية السعودية - جدة
  • يناير 2009 إلى ديسمبر 2009

I was handling the role of front office manager and organise the event and meeting writing the minutes. Dealing with the staff and customers and solve the problems and complains. Working under the work pressure. Maintain the quality of service. Managing the time. Writing the dealy report . Making the night auditor report

Operator and Reservation في Al Marwa Rayhaan Hotel
  • المملكة العربية السعودية - مكة المكرمة
  • يناير 2008 إلى أغسطس 2008

Check in and check out, taking reservations, cash handling, Eftpos and credit cards, telephone operator and police reports Supervising night shift to achieve good performance from all staff

الخلفية التعليمية

بكالوريوس, Bechelor applied business of hospitality hospitality
  • في beachelos Applied business of hospitality management business
  • أبريل 2014

I was studying in new Zealand and spent 5 years learning now knowledge and have experience about hospitality industry and tourism

بكالوريوس, applied business of hospitality management
  • في whitireia polytechnic
  • أبريل 2014

event project management strategic management HR management marketing strategy management small business organization management business communication food and beverage management hotel management Fasiltities management account tourism management

دبلوم, English language programs for Advanced level
  • في whitireia
  • سبتمبر 2011

Studying English language skills for business management degree

دبلوم, Hospital Management
  • في TVTC college
  • ديسمبر 2008

I was studying the hospitality program and implemented in the reality and hospitality industry

Specialties & Skills

Business Strategy
Hospitality Management
Marketing Mix
Communication Strategy
Event Management
General operation knowledge
Negotiating and contracting of rates, special offers, allocation, release periods, overrides, terms
Monthly and yearly targets are met Liaise with the product team for marketing activitiesTraining,
Reservations, front office operations, operator,dealing with customers complaints
Organise events, planning schedules, time management and writing minutes
Check in check out uesing Opera system
Food and beverage service/room service
Fluent In English and Arabia
Decision makers making critical thinking, good listener , high energy level,
Ms- office knowledge, able to work under pressure , enjoy competitive environment
Accounting
excellent leadership skill
English language Academic
facilities management
Time management
Human resource management
business marketing management
business communications skills
business strategic management
project event management
Hotel management
small business management
internship
food and beverage management

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

TOT (الشهادة)
تاريخ الدورة:
October 2022

الهوايات

  • walking around the beach
  • Running
    Expert
  • Swimming
    Middle
  • Riding horse
    Middle