Shaker Alzahrani, hospitality/ Tourism GM

Shaker Alzahrani

hospitality/ Tourism GM

Tour house

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Bechelor applied business of hospitality hospitality
Experience
10 years, 1 Months

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Work Experience

Total years of experience :10 years, 1 Months

hospitality/ Tourism GM at Tour house
  • Saudi Arabia - Mecca
  • My current job since December 2018

planning tour The democratically and internationally
programming
event
fight tickets and car, hotel, tour books

Tour manager at Tourist House
  • Saudi Arabia
  • My current job since January 2018

Macce

tourist leader at Tourist house
  • Saudi Arabia
  • My current job since January 2018
Small Business Owner at Tomorrow Trip
  • Saudi Arabia - Mecca
  • January 2017 to January 2018

Analyzing opportunities for opening of new destinations and product development Assisting in resolving complaints and administrative issues of our suppliers and Hotels.

Coordinating with the Head Office loading team, check, positioning of the contracts

Contact Center Operation Manager at Aqalat Company
  • Saudi Arabia - Mecca
  • January 2016 to January 2017

Drive Market Share and Revenue Performance through proper pricing and mix management.

• Develop overall pricing strategy to include all market segments and distribution channels

• Provide guidance on corporate transient negotiated pricing, group pricing for each group, and

• wholesale pricing

• Ensure effective pricing strategies are in place to reflect asset strength relative to the competition in

• each market

• Lead the Director of Sales & Marketing and General Manager in the decision making process of

• promotion participation, offline contracts and pricing

• Closely monitor competitive pricing and understand the impact of relative pricing decisions on

• property performance.

Front office supervisor and night manager at Dallah
  • Saudi Arabia - Jeddah
  • January 2009 to December 2009

I was handling the role of front office manager and organise the event and meeting writing the minutes. Dealing with the staff and customers and solve the problems and complains. Working under the work pressure. Maintain the quality of service. Managing the time. Writing the dealy report . Making the night auditor report

Operator and Reservation at Al Marwa Rayhaan Hotel
  • Saudi Arabia - Mecca
  • January 2008 to August 2008

Check in and check out, taking reservations, cash handling, Eftpos and credit cards, telephone operator and police reports Supervising night shift to achieve good performance from all staff

Education

Bachelor's degree, Bechelor applied business of hospitality hospitality
  • at beachelos Applied business of hospitality management business
  • April 2014

I was studying in new Zealand and spent 5 years learning now knowledge and have experience about hospitality industry and tourism

Bachelor's degree, applied business of hospitality management
  • at whitireia polytechnic
  • April 2014

event project management strategic management HR management marketing strategy management small business organization management business communication food and beverage management hotel management Fasiltities management account tourism management

Diploma, English language programs for Advanced level
  • at whitireia
  • September 2011

Studying English language skills for business management degree

Diploma, Hospital Management
  • at TVTC college
  • December 2008

I was studying the hospitality program and implemented in the reality and hospitality industry

Specialties & Skills

Business Strategy
Hospitality Management
Marketing Mix
Communication Strategy
Event Management
General operation knowledge
Negotiating and contracting of rates, special offers, allocation, release periods, overrides, terms
Monthly and yearly targets are met Liaise with the product team for marketing activitiesTraining,
Reservations, front office operations, operator,dealing with customers complaints
Organise events, planning schedules, time management and writing minutes
Check in check out uesing Opera system
Food and beverage service/room service
Fluent In English and Arabia
Decision makers making critical thinking, good listener , high energy level,
Ms- office knowledge, able to work under pressure , enjoy competitive environment
Accounting
excellent leadership skill
English language Academic
facilities management
Time management
Human resource management
business marketing management
business communications skills
business strategic management
project event management
Hotel management
small business management
internship
food and beverage management

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

TOT (Certificate)
Date Attended:
October 2022

Hobbies

  • walking around the beach
  • Running
    Expert
  • Swimming
    Middle
  • Riding horse
    Middle