singaravelan shanmuganathan, Network Administration

singaravelan shanmuganathan

Network Administration

Automated Service Network Co.(ENET)

Location
Kuwait
Education
Bachelor's degree, Computer Science And Engineering
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Network Administration at Automated Service Network Co.(ENET)
  • Kuwait - Al Kuwait
  • My current job since November 2022

Ø Plans, designs and implements data connectivity for LAN/WAN/VPN.
Ø Troubleshoot and resolve issues with WAN/LAN/VPN.
Ø Undertaking routine preventative measures and implementing, maintaining and monitoring network security,
particularly if the network connects to the internet.
Ø Manage the internal networks running
Ø Manage core switch & catalyst switch
Ø Monitoring the Switches collisions and connectivity.
Implement and maintain Wireless Router/Wireless access Point
Ø Manage both firewall Internal External to secure Network (Fortinet Firewall)
Ø DNS server
Ø Implementing GEO policy for unwanted traffic coming
Ø Restrict users from internet access by using content filter policy.
Ø Restrict client with specific port and policy
Ø Port forwarding to access office network from outside like CCTV, RDP using public IP and other sources.
Ø Configure/maintain/troubleshoot VPN issue in head office, client, branch office.
ØAnalyzer application to monitor internet usage by users. Installs, maintains, and troubleshoots the Storage
Area Network (SAN) and Network attached Storage (NAS).
• Implement/edit Group Policy for users in domain control.
• Monitor all Veeam backup and replication Trouble shoots if any issue.
• Report IT Manager if any major problem

Client Support Specialist at Diyar United Company
  • Kuwait - Al Farawaniyah
  • March 2021 to November 2022

Monitored power and unwanted alarms on sites using the tool.
Analyzed alarms and follow up with them after escalation.
Provided remote support and fault management and BTS using via Refection.
Ensured Remedy Action Request System is properly and adequately logged for
incident logging, tracking, and management.
Ensured help desk monitoring and escalation of power-related alarms to field
engineers.
Developed graphical report analysis procedures using pie and bar chart on a daily
basis.
Managed Access Refs generating task, forward trouble tickets to field engineers,
and subsequently followed up on tickets
Analyzing business strategies and determining impact and implications for IT, and
ensuring alignment of the IT portfolio with the business strategies.
Owning and managing the strategic IT communication with ourstrategic partners
Manage expectations towards customer satisfaction
Participating and leading in workshops with the business groups toshape future
requirements
Liaising with IT Teams to identify potential solutions to meet the business needs
Creating users in Active Directory with appropriate assigned permissions.
Managing the DNS and keeping a check on duplicate DNS entries.
Helps evaluate IT project objectives and analyzes new business initiatives
Managing users & computers policies, Roaming Profile, Implementing Security
policies in Domain, manage Map drive, shared folder
Provide Sys Admin Support as required to maintain user accounts, DNS, WINS. etc.
Creating users in Exchange with specific permissions
Supporting and managing DHCP with multiple subnets across the network
Deploying Updates through SCCM.
Managing Enterprise Vault Archiving for end users and keeping acheck on their
mailbox sizes.
Senior Field Engineer for all applications in Branches.
Install, manage & update McAfee Anti-Virus, DLP agent and End PointEncryption
Encrypt critical laptops (Bit Locker), desktops with McAfee encryptionto prevent
data extraction.

IT Technical Support at Alghanim International
  • Kuwait - Al Ahmadi
  • November 2017 to March 2021

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
• Install and configure appropriate software and functions according to specifications.
• Develop and maintain local networks in ways that optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Organize and schedule upgrades and maintenance without deterring others from completing their work.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
• Managed installation, configuration and administration of Cisco equipment in IT architecture of organization. Configured IT LAN/WAN elements and held responsibility of maintaining and monitoring performance of network.
• Provided Tier1 technical support; assisted users facing network problems. Performed advanced troubleshooting, diagnostics and provided tier/level-1 solutions to network failures.

Education

Bachelor's degree, Computer Science And Engineering
  • at Pondicherry University
  • April 2018

Computer Engineers manage and design the computer hardware and software systems of a company. These skilled individuals may specialize in hardware or software and are often referred to as programmers. Their duties include developing software systems, updating hardware, and designing new equipment • WIRELESS DISTRIBUTED COMPUTING FRAMEWORK FOR UPLINK-DOWNLINK COMMUNICATION SCHEME (Networking, B.Tech Final Year Project) • AIRLINE RESERVATION SYSTEM (ERP Application Development, B.Tech Mini Project)

Diploma, Computer Engineering
  • at karaikal polytechnic college
  • April 2015

• ETHICAL HACKING. (One Day Workshop, Conducted by NIT, Karaikal) • ANDROID DEVELOPING. (One Day Workshop, Conducted by BCET, Karaikal) • ANDROID & WEB DEVELOPING. (Two Days Implant Training, Unix Technology, Coimbatore) Project • ONLINE ELECTRICITY BILL PAYMENT (Web Based Application, DCT Final Year Project )

Specialties & Skills

Network Troubleshooting
vSphere
Wireshark
CCNA Certified
troubleshooting
communication
problem solving
knowledge of network proctocals
Palo Alto Firewall

Languages

English
Expert

Training and Certifications

Cisco Certified Specialist - Enterprise Core (Certificate)
Date Attended:
August 2022
Valid Until:
August 2025
ITIL V4 Foundation Certificate (Certificate)
Date Attended:
May 2021
CCNA R&S (Certificate)
Date Attended:
February 2020
Valid Until:
August 2023
microsoft 365: enterprise administrator expert (Certificate)
Date Attended:
May 2021
Valid Until:
May 2023
Microsoft 365 Teams Administrator Associate (Certificate)
Date Attended:
April 2021
Valid Until:
April 2023

Hobbies

  • playing football
  • Photography
  • Cricket
  • Listening To Music