abrar alsuwa

• Analyzing business needs and gathering requirements from stakeholders to enhance processes and services.
• Preparing business analysis documents BRD to ensure clear development requirements.
• Developing User Stories & Use Cases in collaboration with technical teams to define various usage scenarios.
• Evaluating Customer Journey Mapping to identify areas for improving user experience.
• Analyzing the platforms operational processes (such as store registration, orders, payments, and shipping) and proposing technical solutions to enhance efficiency.
• Extracting and analyzing user and sales data using tools like Power BI, Excel, and Google Analytics to support decision-making.
• Preparing performance analysis reports and measuring Key Performance Indicators (KPIs) such as conversion rates, number of active stores, order completion
rate, and customer satisfaction levels.
• Monitoring the development lifecycle to ensure solutions align with requirements.
• Collaborating with development teams to ensure the implementation of requirements aligns with business needs and best practices.
• Participating in User Acceptance Testing (UAT) to test new features and ensure they meet the requirements.
• Coordinating with marketing and sales teams to analyze digital marketing campaigns and their impact on the platforms business performance.
• Guided the UX/UI team to enhance user experience and achieve development goals.
• Oversaw project management, ensuring timely and budget-compliant completion.
• Collaborated with cross-functional teams for effective project execution and continuous coordination.

• Analyzing data to provide strategic recommendations supporting program objectives.
• Developing and implementing plans and programs to improve performance and achieve goals.
• Monitoring project progress and providing regular reports to management.
• Collaborating with cross-functional teams to ensure timely and budget-compliant project delivery.
• Leading meetings and providing guidance on planning and analysis.
• Managing and analyzing risks, developing effective response plans.
• Supporting evaluation and review processes to ensure continuous improvement.

• Analyzing data to provide strategic recommendations supporting program objectives.
• Developing and implementing plans and programs to improve performance and achieve goals.
• Monitoring project progress and providing regular reports to management.
• Collaborating with cross-functional teams to ensure timely and budget-compliant project delivery.
• Leading meetings and providing guidance on planning and analysis.
• Managing and analyzing risks, developing effective response plans.
• Supporting evaluation and review processes to ensure continuous improvement.