Stella Chilingarova

I’ve done from customer service to full company activities procedures.
Greeted and welcomed customers all the as soon as they arrived at the office
Directed visitors to the appropriate person and office
Answered, screened and forwarded incoming phone calls
Ensured reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provided basic and accurate information in-person and via phone/email
Received, sorted and distributed daily mail/deliveries
Updated calendars and scheduled meetings

Planned and organized events from scratch. Identified clients requirements and expectations for each event.
Managed all event set-up, tear down and follow-up processes.
Maintained event budgets.
Booked venues, entertainers, photographers and schedule speakers.

Welcomed and received customers at the premises, ensuring they feel comfortable and welcoming atmosphere at arrival.
• Kept records of free and booked tables.
• Plays an active role during delays and disruption whilst ensuring that our guests are cared for in the most
appropriate manner.
• Provides meet and greet, escort and queue combing duties as required.
• Meets and greets guests, paying special attention to those with special needs

Increased sales of the brand, promoted hard selling products and successfully achieved targets, Welcomed and received customers at the premises, ensured they feel comfortable and welcoming atmosphere at arrival.
Assessed customers needs, provided assistance and information on product features.
Stylist work such as sampling different type/models of clothes /accessories depends on customer needs and appearances.
Ensured products are well displayed.
Maintained and increased sales of the
company’s products.
Having the targets and goals set by the company on time.
Cashier duties.